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Message from our
Chief Executive Officer
 

Dear Colleagues,

As we enter the second quarter of 2025, I am delighted to reflect on our incredible journey together and share some exciting updates.

Our recent Dinner & Dance event, held over two enchanting evenings on 8 and 16 April, was truly memorable. Watching colleagues transform into beloved Disney characters filled the nights with joy, laughter, and camaraderie. A particular highlight was the heartwarming and humorous performance video, creatively reenacting a classic Disney love story. Thank you all for embracing the theme with such enthusiasm and imagination. Your creativity and team spirit genuinely captured the essence of Worldwide Hotels.

We have embarked on an important journey toward achieving the Global Sustainable Tourism Council (GSTC) certification for several of our hotels, including Hotel Boss, V Hotel Lavender, V Hotel Bencoolen, Hotel Mi Rochor, Hotel Mi Bencoolen, Mercure ICON Singapore City Centre, and Novotel Singapore on Kitchener. This initiative supports the Singapore Tourism Board’s Sustainability Roadmap to certify 60% of Singapore’s hotel room inventory by 2025. Achieving GSTC certification demonstrates our deep commitment to sustainability, environmental responsibility, and delivering meaningful experiences to our guests. This effort requires close collaboration across multiple departments, including Asset Management, Human Resources, Marketing Communications, Sales, Operations, and the hotel general managers. I appreciate your dedication as we take this vital step forward.

I am also encouraged by the strong participation in our R.E.A.L. (Respect, Equality, Authenticity, & Listening) framework sessions. Your engagement in these sessions significantly fosters a vibrant employee culture and strengthens our shared purpose through accountability and recognition.

Our ongoing success is driven by our core purpose—“Fulfilling the Aspirations of Our Traveller,” which underscores our dedication to offering quality, affordable accommodations. Travel should be accessible to everyone, and we remain committed to inspiring business and leisure guests to explore the vibrant city of Singapore.

Thank you once again for your unwavering dedication and outstanding contributions. Together, we will continue reaching new milestones and building a successful and sustainable future.

Warm Regards,

Carolyn Choo
 
Our Purpose Statement
 
 
 
Four Strategic Growth Pillars
 
 
 
Worldwide Hotels Core Values
 
 
 

Worldwide Hotels Core Values & Key Drivers

 
 
Worldwide Hotels Core Values - Multiple Languages
 
English   Chinese   Malay   Tamil
 
 
Worldwide Hotels and
6 Hotel Brand Promise & Attributes
 
 
It's a commitment to our stakeholders that guides our actions, from product development to communication.

Brand Attributes: These are the qualities we want our brand to embody, shaping perceptions. They serve as benchmarks for our actions and communication.

Please familiarize yourself with Worldwide Hotels and our 6 Hotel Brand Promise & Attributes.

Worldwide Hotels and 6 Hotel Brand Promise & Attributes PDF
 
 
Your Opinion Matters
 


Your feedback is crucial in shaping our Core Values and strengthening Worldwide Hotels. Please click the link below to provide your anonymous input, which will be addressed by the Head of Human Resources. Thank you for your valuable contribution.

Submit Your Opinion / Feedback
 
 
Whistleblowing
 


The company encourages employees to report any concerns or improprieties. Whistle-blowers can contact their Department Head or Assistant Vice President, Group Human Resources (elainechan@wwhotels.com).

For serious incidents, when independence is a concern, whistle-blowers may contact the CEO directly (CEO - carolyn@wwhotels.com).
 
 
HALL OF FAME
 
WWH All Together Recognition Program
 
 
At Worldwide Hotels, we strive for hospitality excellence in every aspect of guest service. Our WWH All Together Recognition Program acknowledges team members quarterly who exemplify our Core Values by going the extra mile to enhance guest experiences, addressing issues effectively, and demonstrating outstanding service with a supportive attitude.

It is our distinct pleasure to congratulate the following WWH All Together Program Award Recipients for H1 2025 for outstanding performance.



Mr. David Yeo Thiam Song - Guest Service Officer, Hotel Mi Bencoolen
Ms. Kaylee Lim Zihui - Senior Front Office Executive, Hotel 81 Palace
Mr. William Kah Wei Liang (Jia WeiLiang) - Hotel Manager, Hotel 81 Selegie
Mr. Eric Phang Kai Min - Front Office Manager, Hotel Boss
Ms. Nuryuleanee Binte Ismail - Duty Manager, Mercure ICON Singapore City Centrev

Please join us in congratulating them for upholding Our Core Values and contributing to Worldwide Hotels' success as a great and inclusive work environment. They have consistently provided exceptional guest service.
Name Details


Mr. David David consistently demonstrates exceptional commitment and quick thinking. When guests left a pouch with passports and currency behind, he swiftly intercepted their taxi, preventing a missed flight. On another occasion, he noticed a guest in discomfort from heat abrasion and promptly provided ice for relief. His proactive approach and genuine care set a high standard for service excellence.



Ms. Kaylee Kaylee consistently demonstrates self-taught event management skills, leading junior staff with minimal supervision and creating memorable guest experiences. Her creative decorations, like the DIY Christmas reindeer and CNY wishing tree, boost guest engagement and social media visibility. With photo booths and “Instagram-worthy” backdrops, she fosters interaction and organic marketing. As a proactive leader, she inspires her team and earns admiration from colleagues and guests, making her a deserving candidate for the ATP Award.



Mr. William William Kah has shown remarkable improvement since 2023, demonstrating proactive guest engagement and strong leadership in organising internal events like Chinese New Year, National Day, and Christmas. His efforts have boosted team morale and guest satisfaction, setting a positive example for sister hotels. William’s dedication to service and team cohesion makes him a deserving candidate for recognition.



Mr. Eric With 18 years of dedication, Eric Phang leads the Front Office with professionalism and warmth. During a critical pool incident on August 6th, 2024, he acted swiftly, calling 995, guiding paramedics, and supporting distressed parents. His calm leadership and commitment to guest safety make him an invaluable asset.



Ms. Leanee Leanee’s quick thinking and calm response during a Valentine’s Day emergency saved a guest’s life. When alerted about an unconscious guest, she promptly called 995, followed paramedic instructions via video call, and ensured safe transport to the hospital. Her professionalism and dedication set a strong example for guest care.
 
 
SPOTLIGHT
 
WWH DEVELOPMENT UPDATES

2025 Staff Promotion
 
 
We are excited to announce the well-deserved promotions of the following team members! Join us in extending our warmest congratulations to:

Ms. Lee Sze Min – Promoted to Senior Human Resources Executive, HQ
Ms. Rubilyn Lim Shi Yun – Promoted to Assistant Project Manager, HQ
Mr. Mohamed Azlan Bin Mohamed Kassim – Promoted to Assistant Director, Marcom, HQ
Ms. Lim Yixuan – Promoted to Senior Marcom Executive, HQ
Ms. Jocelyn Lim Sian Huey – Promoted to Income Audit Manager, HQ
Ms. Catherine Soo Siew Hong – Promoted to Payroll Executive, HQ
Ms. Annie Tan Yit Chan – Promoted to Senior Accounts Officer, HQ
Ms. Zhuo Xueli – Promoted to Income Audit Specialist, HQ
Mr. Vasantan S/O Devadas – Promoted to Senior Front Office Executive, Hotel 81 Chinatown
Mr. Luah Tian Hong J Wilson – Promoted to Senior Front Office Executive, Hotel 81 Geylang
Mr. Chua Wei Hao Kingston – Promoted to Assistant Manager, Hotel Boss
Ms. Nurul Faiqah Binte Ismail – Promoted to Senior Front Office Executive, Hotel Mi Rochor
Mr. Mohammed Helmy Bin Mohd Noor – Promoted to Senior Guest Services Officer, Hotel Mi Rochor
Mr. Chew Zi Qin Dior – Promoted to Assistant Manager, Mercure ICON Singapore City Centre
Mr. Bismar Bin Damsani – Promoted to Duty Manager, Mercure ICON Singapore City Centre
Mr. Abdul Halim Bin Abdul Aziz – Promoted to Duty Engineer, Novotel Singapore on Kitchener
Mr. Hendriyanto – Promoted to Senior Front Office Executive, V Hotel Bencoolen
Ms. Nur Aqidah Binte Mohamad Rushdi – Promoted to Senior Front Office Executive, V Hotel Bencoolen
Mr. Vernon Raphael Sng Yong Jian – Promoted to Assistant Manager, Value Hotel Thomson
 
 
Celebrating Excellence at Hotel Boss: EXSA Awards
 
 
Congratulations to our Silver and Gold EXSA Award recipients at Hotel Boss, proudly standing alongside General Manager Mr Charles. Your dedication to exceptional service sets the standard for hospitality excellence. Well done!
 
 
H1 2025 ATP Winners Session With CEO
 
 
We celebrated with H1 2025 ATP winners at Jubilicious, Hotel Boss. Their resilience in overcoming challenges is commendable. Congratulations to our winners and thanks to all nominees! Looking forward to more nominations ahead!
 
 
ICON Link@ClubStreet –
A Hub of Dining, Retail, and Connectivity
 
 
Our vibrant new dining and retail venue, ICON Link@ClubStreet, is now open! Located on Basement 2 of Mercure ICON Singapore City Centre, this spacious 20,000 sqft underground hub features over 30 diverse dining and retail outlets. The newly opened access link from Telok Ayer MRT Station provides convenient connectivity via the Downtown Line. We warmly invite you to visit and explore this exciting new destination!

More info on ICON Link@ClubStreet
 
 
WWH Privileges
 
 
Sign up for 'WWH Privileges' to enjoy exclusive discounts and stay updated on our latest promotions. Click here to sign up: http://eepurl.com/hnGRWj. Your data will be kept confidential per the PDPA.
 
 
Stay Connected:
Follow WWH, MIS, & NSK on Social Media!
 
 
Join our online community and stay up-to-date with the latest news, behind-the-scenes moments, and exclusive promotions from Worldwide Hotels (WWH), Mercure ICON Singapore City Centre (MIS), and Novotel Singapore on Kitchener (NSK).

 
 
The Marketing Communications team has been dedicated to elevating our brand and properties by hosting and collaborating with numerous KOLs (Key Opinion Leaders/influencers). Since 2024, we have welcomed over 100 of them from around the globe, particularly from the Asia Pacific region, reaching a combined audience of more than 12 million followers. We eagerly anticipate welcoming more KOLs in the upcoming quarter and beyond, further strengthening our visibility and connecting with diverse new audiences.

Stay connected—like, follow, and engage with us today!

Worldwide Hotels:
Facebook | Instagram | TikTok | LinkedIn

Mercure ICON Singapore City Centre:
Facebook | Instagram | TikTok

Novotel Singapore on Kitchener:
Facebook | Instagram
 
 
HIGHLIGHTS &
STAFF ENGAGEMENT EVENTS
Worldwide Hotels Dinner & Dance 2025 Highlights
8 & 16 April 2025
 
 
 
Our Dinner & Dance event, held on 8 and 16 April, was truly magical as colleagues transformed into beloved Disney characters—from charming princes and princesses to iconic villains and lovable sidekicks. The evenings were filled with laughter, camaraderie, and unforgettable moments, particularly highlighted by a heartwarming and hilarious performance video that creatively reenacted a classic Disney love story. Thank you all for bringing the Disney magic to life and making the nights truly enchanting!
 
Download Your Photos
 
Laundry Dinner & Dance 2025 Highlights
Hotel Laundry
 
 
Our hardworking Hotel Laundry team took a well-deserved break to unwind and socialise at the 2025 Dinner & Dance! It was a fantastic evening filled with laughter, good food, and great company. For many, it was a rare chance to relax and bond outside the laundry plant, strengthening the team spirit that makes us unique. Thank you to everyone who made the night so special!
 
Career Fair at Heartbeat@Bedok
Human Resource
 
 
Worldwide Hotels participated in the Career Fair at Heartbeat@Bedok, connecting with job seekers and showcasing exciting opportunities in the hospitality industry. The event featured on-site interviews, resume clinics, and insightful sharing sessions by industry experts. It was a great platform to network and discover career prospects with Worldwide Hotels!
 
Metta School - Student Attachment
V Hotel Lavender
 
 
V Hotel Lavender welcomes Ng Heng Feng from Metta School for his six-month ISC attachment. This marks their third year partnering with the school to support students in earning their ITE Skills Certificate in Housekeeping Operations through hands-on training with their housekeeping team. Wishing Heng Feng a successful internship. Do say hello when you see him!
 
Spreading Festive Joy:
Celebrating Christmas and Chinese New Year
Across Our Singapore Properties
 
 
To show our heartfelt appreciation for the dedication and hard work of our operations staff during Christmas and Chinese New Year, the management presented them with delightful hampers filled with festive goodies. This gesture was made to spread joy and recognise their unwavering commitment during these celebrations. We hope these tokens brought happiness and a sense of appreciation to our hardworking team.
 
VIP / Celebrity Sighting
Hotel Boss
 
 
Hotel Boss recently hosted Malaysian artist Amirul Aiman for a drama series shoot, along with Indonesian KOL Chrisdian Sutanto and Indian family KOL Chirag Khandelwal, managed and arranged by our Marketing Communications team.
 
Hotel & Laundry Visit - Chinese New Year
 
 
The leadership team and managers from HQ made a special visit to the hotels and Hotel Laundry on the sixth day of the Chinese New Year festivities. Their purpose was to celebrate the occasion and express heartfelt appreciation to the hardworking operations team for their dedication and efforts.
 
Lunch & Learn with OCBC on Anti-Scam
HQ
 
 
The HR team hosted a Financial Literacy Talk conducted by OCBC to equip our team with essential skills to detect scams and avoid falling victim to suspicious calls and fraud. The session offered practical tips for protecting personal and financial information. Thank you, OCBC, for an insightful session!

 
Earth Hour
Mercure ICON Singapore City Centre, Novotel Singapore on Kitchener, Hotel Boss, V Hotel Lavender, V Hotel Bencoolen, Hotel Mi Bencoolen, Hotel Mi Rochor
 
 
On 22 March 2025, our participating hotels, Mercure ICON Singapore City Centre, Novotel Singapore on Kitchener, Hotel Boss, V Hotel Lavender, V Hotel Bencoolen, Hotel Mi Bencoolen, and Hotel Mi Rochor successfully joined the global Earth Hour movement by dimming the lights in all public areas from 8:30 PM to 9:30 PM. Thank you to all team members for showing our commitment to sustainability!

 
TEAM BONDING & CELEBRATIONS
Mercure ICON Singapore City Centre
 
 
The MIS team gathered for a festive Chinese New Year dinner, sharing good food, laughter, and team spirit. It was a joyful evening that strengthened bonds and marked the start of a prosperous new year!
 
Novotel Singapore on Kitchener
 
 
The team kicked off the year with festive Chinese New Year celebrations, monthly birthday gatherings, and the recognition of Rachel from the Front Office as Employee of the Month. They also embraced sustainability on Green Day by planting greenery on the hotel driveway pillars, reinforcing their commitment to environmental responsibility while fostering team spirit.
 
V Hotel Lavender
 
 
V Hotel Lavender’s Housekeeping Team embraced the Lunar New Year with creative, eco-friendly décor, including a “Fortune Tree” made from recycled materials and striking wall art crafted from upcycled items. Visiting colleagues from HQ praised their innovation. To show appreciation for their hard work, the team enjoyed a simple reunion lunch.
 
Hotel Boss
 
 
Hotel Boss and V Hotel Lavender teams bonded over an ice cream cohesion, while Christmas and Chinese New Year brought festive cheer with sweet treats and group photos. Managers wrapped up the year with a retreat at Kushi Japanese Dining, enjoying Awfully Chocolate and APSN cookies to support inclusivity. A heartwarming highlight was guests from diverse backgrounds dancing together in the lobby, celebrating unity and joy.
 
Hotel Mi Rochor
 
 
Hotel Mi Rochor celebrated Chinese New Year by engaging colleagues and guests in festive traditions. On Valentine’s Day, the Housekeeping team handcrafted rose stalks, sharing them with female colleagues and guests as tokens of appreciation and love.
 
Hotel Laundry
 
 
Hotel Laundry celebrated the Lunar New Year with a lively Lohei session, bringing the team together to share festive cheer and good fortune. It was a wonderful opportunity to bond, enjoy traditional blessings, and strengthen team spirit for the year ahead.
 
 
UP CLOSE WITH...
 
Worldwide Hotels boasts a community of employees who hail from all walks of life. Other than being passionate about hospitality, our people have diverse interests and pursuits outside work. Let’s bring the spotlight to…
 
Norman Cross
 
 
General Manager - Mercure ICON Singapore City Centre
 
What interesting fact about yourself that most of your colleagues are not aware of?
My journey into hospitality happened purely by chance. Growing up, I was always intrigued by consumer retail and FMCG businesses, largely shaped by my late father’s career, which centred around supermarkets. My first job was as a deli butcher in one of the supermarket chains.

Please share one proudest moment or memory?
I will share two. Firstly, being the valedictorian of my graduating class at university among an international cohort of students and delivering the graduation speech was unforgettable. It made my parents immensely proud and gave me the determination to continue succeeding in this industry ahead of my peers.

Secondly, ACI HR recently honoured me with the APAC Highly Commendable Mentor of the Year 2024 award. Receiving such recognition through a peer industry nomination was genuinely humbling, as it affirmed that I have positively influenced the development and coaching of many professionals who have progressed in their careers. Their words of encouragement inspire me to continue contributing to the industry’s professional growth.

Whom do you admire most and why?
Peter Drucker. The management consultant who coined the term – ‘Culture eats strategy for breakfast’ has been my guiding principle in my career from the onset. His principles of leadership and drive for efficiency and accountability are my driving force.

What drives you / what motivates you?
Efficiency, accountability, responsibility, and ownership drive me. Autonomy, responsibility, and ownership motivate me.

Your hobbies?
Cooking, travelling, hiking, and taking trail walks with my AirPods on!
 
 
Up Close With...
Yan Yan Oon
 
 
Senior Finance Manager, Operations Finance - HQ
 
What interesting fact about yourself that most of your colleagues are not aware of?
I have a bit of a stationery obsession – I love collecting pens, papers, tapes, etc. I am caffeine intolerant, specifically coffee. I can only drink Chinese tea, and I enjoy drinking it.

Please share one proudest moment or memory?
I am proud of completing my thesis and earning my degree while working. Choosing a subject that differed from my peers was a challenge, but stepping out of my comfort zone and finishing it was truly rewarding.

Whom do you admire most and why?
My dad. He is loving, kind, patient, and wise. He is someone I have looked up to since I was young. He was an accounting teacher, and his influence probably led me to study accounting.

What drives you / what motivates you?
Kind words of encouragement motivate me.

Your hobbies?
I love travelling to explore nature and small towns (Definitely not a city person). I also enjoy making personalised cards for my family and friends.
 
 
WWH Family
 
 
Congratulations to our colleagues on welcoming their bundle of joy in Q1 2025:

Lee Geok Teng, Jeanne - HQ
Lee Poh Meng, Alloycius - Hotel Boss
Muhammad Alif Khairi Bin Saleh - Hotel Boss
Muslimah Binte Abdul Rahim - Value Hotel Thomson
Lee Brian - Hotel 81 Tristar
 
 
Got a Brilliant Idea for WWH Privileges Growth?
Earn $200 and a Hotel Stay!
 
 
We are inviting all team members to share their innovative ideas to boost sign-ups for our WWH Privileges programme! If your idea is adopted, you’ll receive an exciting reward: $200 and a two-night stay at any Worldwide Hotels property in Singapore or overseas.

Submit your suggestions to your General Manager (GM), or if you’re part of the HQ team, email them directly to salescorporate@wwhotels.com.

Your creativity and input could make a real difference—don’t miss this chance to contribute and be rewarded!
 
 
We Are Hiring!
 
 
Introduce someone you know and earn an incentive of up to $1,000!

Worldwide Hotels Group is seeking to recruit new colleagues (SC & SPR) to join our fun team in the upcoming months. We are extending this special once-off referral programme further till we fulfil our required team members, so what are you waiting for?

Positions available
Housekeeping Attendant (Hotel or Room cleaning) / Supervisor
Guest Service Officer / Bellman / Supervisor
Front Office Executive / Senior Front Office Executive / Supervisor
Maintenance Officer / Supervisor

Qualifying Criteria
● Referred candidates must be sourced through individual efforts excluding use of social media or any other paid or unpaid recruitment platforms.
● Referee and referred person must not have direct reporting relationship.
● Not an ex-employee who has left employment.
● Employees who are of job grade C-1 and above and/or positions involved in recruitment are NOT eligible to the incentive. e.g. HR and personnel in charge of hiring and General Managers of the hotels.
● Walk-in application at the hotel properties are not define as referral cases.

Payment
● Payment to referrer will be on the 4th and 7th month from the join date of the new hire of $500 each trench via normal payroll. Both referrer and referred employee must be confirmed at time of payout.
● Both referrer and new hire must NOT be serving notice or terminated from service at the point of pay out.

Process
● Indicate in the referred applicant’s application form to be eligible.
● Inform HR/payroll whenever there is a referral case via shida@wwhotels.com / leeszemin@wwhotels.com / allpay@wwhotels.com
 
 
STAFF RATE

Overseas Properties
 

Enjoy exclusive discounts on our overseas properties as a valued Worldwide Hotels employee. Take advantage of our privileged rates below, which include complimentary WiFi for all rooms.
 
 
Ibis Melbourne Central
Room nightly rate: AUD 70 NETT
Optional breakfast at AUD 20 NETT per person per day		 Novotel Melbourne Central
Room nightly rate: AUD 95 NETT
Optional breakfast at AUD 20 NETT per person per day
 
 
Oakwood Studios Sukhumvit Bangkok
Room nightly rate: THB 1,200 NETT
Optional breakfast at THB 350 NETT per person per day		 Ibis Budget Osaka Umeda
Room nightly rate: JPY 8,500 NETT
Optional breakfast at JPY 1,800 NETT per person per day
 
 
Travelodge Dongdaemun, Seoul
Room nightly rate: KRW 88,000 NETT
Includes daily breakfast for 2 pax		 Swiss Garden Hotel Bukit Bintang Kuala Lumpur
(To rebrand to Grand Mercure Kuala Lumpur Bukit Bintang)
Room nightly rate: RM 160 NETT
Includes daily breakfast for 2 pax
 
 
Ibis Styles Brisbane Elizabeth Street
Room nightly rate: AUD 100 NETT
Optional breakfast at AUD 20 NETT per person per day		 Holiday Inn Perth City Centre
Room nightly rate: AUD 120 NETT
Optional breakfast:
Full Buffet - AUD 36.00 NETT per person per day
Continental - AUD 28.00 NETT per person per day
 
 
Ibis Styles Kuala Lumpur
Bukit Bintang
Formerly as Travelodge Bukit Bintang
Room nightly rate: RM 150 NETT
Optional breakfast at RM 15 NETT per person per day 		Travelodge Sukhumvit 11, Bangkok
Room nightly rate: THB 1,500 NETT
Includes daily breakfast for 2 pax
   
   
Travelodge Pattaya
Room nightly rate: THB 1,000 NETT
 Includes daily breakfast for 2 pax

 
 
Terms and Conditions:

For bookings: All room bookings will require to be made through Business Development for processing via QR code (above).

● Rates are valid from 1st January 2025 to 31st December 2025.

● Staff must check in themselves (ie cannot book for friends and family).

● Staff are entitled to book up to 2 rooms per reservation as the rates offered are exclusive.

● All reservations will be on pax account (pay upon check-in).

● To ensure the Staff Rate is not being abused, Staff Rate will not be honored if any bookings are made directly with the hotel without verification from the Business Development.

● Any changes to the rates will be updated soon.
 
 
Employee Benefits -
Gardens by the Bay Attraction
 
 
 
We are excited to offer Worldwide Hotels employees access to our corporate pass, allowing up to 2 employees per day to visit the Cloud Forest, Flower Dome, and OCBC Skyway with up to 3 guests. Bring along up to 3 guests—friends, family, or colleagues—and create unforgettable memories.

Our very own CEO, Carolyn, recently visited with her son and had an amazing time soaking in the stunning views and vibrant blooms. Let their adventure inspire you to plan your own visit and experience the magic of the Gardens!

Enjoy this opportunity to unwind and explore Gardens by the Bay with your loved ones!
 
Terms and Conditions:

Submit your visit request via the link/QR code at least 3 working days before your intended visit. HR will confirm via email.

● You are eligible if you are a confirmed employee of Worldwide Hotels (V), Worldwide Hotels (H) & NSK, and are not terminated, dismissed, or serving notice.

● Requests are processed on a first-come, first-served basis.

● Each employee can visit Gardens by the Bay once a month. Failure to show up without notifying HR 3 working days in advance will count as your visit for the month.

● You may bring up to 3 guests, and all must enter together.

● Re-entry is not allowed; any re-entry incurs additional charges at Gardens by the Bay's walk-in rate.

● Present the official form and your employee card or verification letter at the entrance (HR will send these by email).
 
Complimentary Health Screening
 
 
 
We are pleased to offer a complimentary offsite basic health screening for all Worldwide Hotels employees, valid till 31 December 2025!

To book your appointment, scan the QR code above. Remember to bring your Alliance Insurance E-Card from the Benefits Hub Mobile App or your physical Alliance Insurance Card to the clinic.

Click here for more information.
 
 
PROPERTY FEATURE

Value Hotel Nice

When did Value Hotel Nice begin operations?
Value Hotel Nice began operations on 23rd April 2009.

What do our colleagues do daily at the hotel?
Front Office Team: Handles guest check-ins and check-outs, assists with guest requests such as booking taxis, providing directions for buses and MRT, and delivering general customer service.
Housekeeping Team: Ensures guest rooms are clean and well-maintained, replenishes amenities, and assists guests with any housekeeping-related requests.

How do you and your colleagues ensure that guest satisfaction and needs are met?
We ensure guest satisfaction by:
1. Providing Excellent Customer Service – Greeting guests warmly, responding promptly to requests, and offering assistance with transport, local attractions, and other needs.
2. Maintaining Cleanliness & Comfort – Housekeeping ensures that all rooms and public areas are kept clean and well-stocked with amenities.
3. Being Proactive & Attentive – Anticipating guest needs, handling feedback professionally, and resolving issues quickly to enhance their stay experience.

Interesting Facts
 
 
Getting To Know Your Neighbourhood
Balestier
 
 
Our colleague, Bruce, takes us on a journey through Balestier, but first, did you know?...

Balestier is a central neighbourhood in Singapore named after Joseph Balestier, the first American consul to Singapore. This vibrant area blends old and new with heritage shophouses, low-rise apartments, and modern developments. Renowned for its food scene, Balestier Road is lined with iconic eateries, including famous chicken rice spots and the bustling Whampoa Food Centre. Beyond its culinary delights, the area also features cultural landmarks like temples and churches, reflecting its rich history. At the same time, Novena and Boon Keng MRT stations offer convenient access to the rest of Singapore. Despite modernisation, Balestier retains its unique charm and remains a sought-after spot for both living and investment.

Now, let’s discover some hidden gems in the Balestier neighbourhood!



   1. Zhongshan Mall 2. Lam Yeo Coffee Powder
   3. Founder Bak Kut Teh 4. Boon Tong Kee
   5. Whampoa Food Centre 6. Shaw Plaza
   7. Warung Wahyu (Halal) 8. Loy Kee Best Chicken Rice 
 

LOCAL PLACES OF INTEREST
 
Rainforest Wild Asia
 


 
Discover Asia’s first wildlife adventure park, where every encounter tells a story. Climb The Karsts with Francois’ langurs, or explore The Cavern, inspired by Sarawak’s Mulu Caves — home to 36 roaming animal species.

Getting there
Nearest MRT: Khatib (NS14)
Bus Services: 138, 927
Shuttle Services: From Mandai Khatib Shuttle, Adult $2.50, Child (7 to 12) $2.50
More info on how to get here

What to bring: Stay hydrated with plenty of water and wear good hiking shoes, as some paths can be uneven. Essentials include sunscreen, insect repellent, a hat, tissues, and a handheld electric fan.

What to expect at Rainforest Wild Asia:
1. Entrance Gorge: Step into a wild adventure with towering rocks, misty rainforest vibes, and a habitat pond teeming with freshwater species.
2. The Karsts: Spot energetic François’ langurs swinging through trees from the Karst Lookout or trail. Thrill-seekers can tackle the Wild Apex Adventure (booking required).
3. The Outpost: Rest stop with bites at Rangers Café and a campsite for up to 20 dome tents, complete with classroom and shower facilities.
4. Forest Floor: Navigate fallen trees while spotting wildlife like mousedeers, hog deer, axis deer, and tortoises.
5. Rock Cascade: Walk alongside a Malayan tiger and spot red dholes and babirusas sharing dynamic habitats.
6. The Canopy: Enjoy treetop views of Javan langurs, red-shanked douc langurs, and siamangs. Walk the Langur Walking Nets or try the Wild Apex Adventure.
7. Watering Hole: A vast zone with waterfalls and water bodies where Malayan tapirs and sun bears roam.
8. The Cavern: Cool off in a 220-metre air-conditioned cave inspired by Sarawak’s Mulu Caves, home to hissing cockroaches, blind cave fish, and Asian black scorpions.

Opening hours: 9.00am to 6.00pm daily


More info on Rainforest Wild ASIA
 
 
Good Friday
 
 
Good Friday is a Christian holiday commemorating the crucifixion of Jesus Christ and his death at Calvary. It is observed during Holy Week as part of the Paschal Triduum on the Friday preceding Easter Sunday. It is a day of fasting, prayer, and reflection for Christians worldwide, remembering Jesus's sacrifice for the redemption of humanity.

Wishing all a blessed Good Friday.
 
 
Vesak Day
 
 
Buddhists in Singapore and the world over celebrate the birth, enlightenment and death of Gautama Buddha on Vesak Day, a time of joy, peace and reflection.

Here's to wishing you and your loved ones a peaceful and harmonious Vesak Day!
 
 
Hari Raya Haji
 
 
Hari Raya Haji is celebrated by Muslims around the world to mark the end of the Muslim pilgrimage known as the "haj". The "haj" retraces the journey of Prophet Muhammad's pilgrimage to Mecca in Saudi Arabia.

Here's wishing all our friends and colleagues at Worldwide Hotels a very Selamat Hari Raya Haji and Happy Holidays.
 
 
I Have Been Scammed. What To Do?
 

If you fall for a scam (i.e. suffer monetary loss or loss of personal information), take the following steps to protect yourself from further losses, and help prevent other victims from being scammed.

1. Contact your bank immediately - If your bank account or credit card has been compromised, your bank can take swift action to prevent additional financial losses.
2. File a police report - File a Police Report online or in person at the nearest Neighbourhood Police Centre or Neighbourhood Police Post.
3. Inform contacts and secure accounts - Inform contacts and report compromised accounts to the service provider immediately. Change your password and enable two-factor authentication for added security.
4. Report to platform administrators - Report e-commerce scams to platform administrators and file a police report with detailed information, including contact numbers, account details, and screenshots of fraudulent posts.

Remain vigilant against repeated advances from scammers. Some may exploit victims' vulnerabilities by impersonating authorities to scam them again.

Click here to learn more
 
 
LIFESTYLE
 
5 Essential Tips for Mental Well-Being
Strengthening your mental well-being is key to maintaining both physical and emotional health. Life’s challenges, such as stress, disappointment, and grief—can impact our mental state, but taking care of your mind helps your body function at its best. Here are five essential tips to boost your mental wellness!
 
 
Tip #1
Have a Healthy Diet

A healthy gut supports a healthy mind. Kickstart your day with a nutritious breakfast and maintain balanced meals with whole grains, vegetables, and fruit to naturally combat stress.
 
 
Tip #2
Maintain an Active, Healthy Lifestyle

Regular physical exercise boosts mental alertness, reduces stress, and enhances productivity. Opt for moderate activities like yoga, Zumba, or a walk in the park to keep both mind and body healthy.
   
 
Tip #3
Interact and Socialise

Talking and interacting with others stimulates your brain. It allows your brain to work faster and think faster.
   
 
Tip #4
Pick up a New Skill or Hobby

Learning new skills keeps your brain sharp and boosts mental well-being. Try activities like playing the piano, mastering computer skills, or enjoying games to keep your mind active.
   
   
 
Tips #5
Laugh and Uplift Mental Well-being!

Laughter reduces stress by lowering cortisol and releasing feel-good endorphins. It relaxes muscles, improves circulation, and strengthens social bonds, boosting mental well-being. Incorporate humour daily with funny videos or conversations to manage stress effectively.
   

Practice OKAY Tips for Your Mental Well-Being

Our mental health is just as vital to our overall well-being as our physical health. Learn how to care for it with these OKAY tips.

 
 
 
Congratulations to the Winners of 
January 2025 Pop Quiz
 
Hotel 81 Star Tay Liang Chew
Hotel Manager
 
Hotel Boss Eric Sia
Front Office Executive
 
Venue Hotel Soin Jian Hao Elvis
Front Office Executive
 
Hotel Boss Jeremiah Lee
Executive Assistant Manager
 
 
 
Pop Quiz!

Take our Pop Quiz to win a 2D1N Staycation with breakfast for 2!

Contest ends June 15, 2025. Winners will be announced by July 2025.

Take the quiz here!
 
 
Worldwide Hotels currently owns and manages 7 hotel brands in Singapore; ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81. These brands culminate in more than 8,000 rooms spread across 41 properties, making Worldwide Hotels the largest home-grown mid-scale hotel group in Singapore.
 
 
     
 
              
 
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