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Message from our
Chief Executive Officer
 

Dear Colleagues,

Happy New Year! As we step into 2024, I am thrilled about the remarkable milestones ahead. Our eagerly anticipated property, Mercure ICON Singapore City Centre, is set to become the world's largest Mercure Hotel, situated right in the heart of the city.

This marks another significant step in our strong partnership with Accor, reaffirming our commitment to providing exceptional experiences for the informed, cosmopolitan traveller.

Moreover, 2024 signifies a tremendous achievement – our 30th year of continuous operations. We're eagerly preparing for a grand celebration, an anniversary event dedicated to mark this momentous milestone.

As we embrace these exciting developments, I am confident that our journey will continue to be marked by success, growth, and collective achievements. Each one of you plays a pivotal role in our ongoing story of triumph, and I look forward to celebrating even more victories together.

Warm Regards,

Carolyn Choo
 
Worldwide Hotels Core Values
 
 
 

Worldwide Hotels Core Values & Key Drivers

 
 
Worldwide Hotels Core Values - Multiple Languages
 
English   Chinese   Malay   Tamil
 
 
Worldwide Hotels and
6 Hotel Brand Promise & Attributes
 
 
It's a commitment to our stakeholders that guides our actions, from product development to communication.

Brand Attributes: These are the qualities we want our brand to embody, shaping perceptions. They serve as benchmarks for our actions and communication.

Please familiarize yourself with Worldwide Hotels and our 6 Hotel Brand Promise & Attributes.

Worldwide Hotels and 6 Hotel Brand Promise & Attributes PDF
 
 
Your Opinion Matters
 


Your feedback is crucial in shaping our Core Values and strengthening Worldwide Hotels. Please click the link below to provide your anonymous input, which will be addressed by the Head of Human Resources. Thank you for your valuable contribution.

Submit Your Opinion / Feedback
 
 
Whistleblowing
 


The company encourages employees to report any concerns or improprieties. Whistle-blowers can contact their Department Head or Assistant Vice President, Group Human Resources (elainechan@wwhotels.com).

For serious incidents, when independence is a concern, whistle-blowers may contact the CEO directly (CEO - carolyn@wwhotels.com).
 
 
Hall of Fame
 
WWH All Together Recognition Program
 
 
At Worldwide Hotels, we strive for hospitality excellence in every aspect of guest service. Our WWH All Together Recognition Program acknowledges team members quarterly who exemplify our Core Values by going the extra mile to enhance guest experiences, addressing issues effectively, and demonstrating outstanding service with a supportive attitude.

It is our distinct pleasure to congratulate the following WWH All Together Program Award Recipients for Q4 2023 for outstanding performance.



Mr. Teng Hui Min Hanny - Hotel Manager, Hotel 81 Bugis
Ms. Tengku Sarinah Binte Tengku Ismail - Hotel Manager, Hotel 81 Tristar
Mr. Toh Jasmond - Senior Front Office Executive, Hotel 81 Palace
Mr. E M K Farhadur Rahman - Senior Front Office Executive, Hotel 81 Dickson
Ms. Liu Fei - Room Attendant, Hotel Boss

Please join us in congratulating them for upholding Our Core Values and contributing to Worldwide Hotels' success as a great and inclusive work environment. They have consistently provided exceptional guest service.
Name Details
Mr. Hanny Hanny kindly lent his phone to a foreign guest to recover their lost device using phone data. During this time, Hanny had no phone to use. Fortunately, the guest returned within 30 minutes with Hanny's mobile, having successfully retrieved their own phone.
Ms. Sarinah Team Tristar, led by HM Sarinah and supported by AM Wee (Venue Classic), demonstrated exceptional commitment during a recent fire incident at Tristar basement car park. Each member, including SFOE Nico, HK Zul, Khiem, Sai, Clarence, and MT Hiro, reacted swiftly, ensuring a well-organized evacuation for guest safety. The remarkable teamwork highlighted our dedication to effective collaboration, even providing crucial support like water and food for guests, showcasing our commitment to a caring environment in challenging circumstances.
Mr. Jasmond Jasmond's proactive initiative during the setup of H81 Palace, especially in room preparation, significantly lightened the Housekeeping workload. His dedication and hard work earned him the respect of the team. Additionally, at H81 Gold, Jasmond consistently supports Housekeeping by handling laundry deliveries and managing linen distribution to the pantry. His commitment is vital to maintaining smooth operations and ensuring timely room readiness.
Mr. Farhadur Fahadur consistently provides excellent service by attentively addressing guest needs, garnering positive online reviews, and earning the Gold Service Award from SHA. Moreover, he adeptly follows instructions and completes assigned tasks promptly.
Ms. Liu Fei Liu Fei is a highly efficient and reliable team member who consistently demonstrates a strong work ethic, requiring minimal supervision for room cleanliness. After the isolation period, during low-staffing situations, she willingly returned on her rest day to work overtime, showcasing her dedication to teamwork. In a recent incident, she found a $50 SGD bill in a makeup room, promptly reporting it to the housekeeping group chat and ensuring it was visibly placed on the tabletop for the guest.
 
 
Spotlight
 
WWH Development Updates

Mercure ICON Singapore City Centre
 
 
We're eagerly counting down to the grand opening of our latest hotel at 8 Club St. The rebranding of the current 989-room ICON Hotel to the new Mercure ICON Singapore City Centre with Accor marks our second partnership with a leading international hospitality group for a Singapore property.
 
 
Hotel Mi Rochor
 
 
Hotel Mi Rochor at 89 Short Street—our newest spot that kicked off on December 1, 2023! Designed for the cool, social next-gen traveler, it's all about creating unforgettable "Mi" moments. Urban chic spaces, intuitive services, and a vibrant vibe await!

And here's a treat for our staff: Book a room starting at just $90 per night!

Email Karen at karen@wwhotels.com to make your reservation. Rates are valid till 31 March 2024. Subject to availability and blackout dates apply.

More info on Hotel Mi
 
 
National Kindness Award
 
 
The National Kindness Award—Service Gold recognises service staff in the Hotel Industry who had displayed exemplary service and gracious behaviour during their course of work.

This award inspires the recipients to continue to shine and influence their colleagues in contributing towards a more pleasant and gracious society.

Congratulations for the following winners.
Ms. Jasmine Toh Siow Hui - Hotel Manager, Hotel 81 Dickson
Mr. Leon Tan Yong Jia - Front Office Assistant Manager, V Hotel Bencoolen
Mr. E M K Farhadur Rahman - Senior Front Office Executive, Hotel 81 Dickson
Mr. Henry Phua Seow Leong - Guest Service Officer, V Hotel Bencoolen

Henry's Interview with Fellow Award Winners


Read Henry's article in Lianhe Zaobao
 
 
Introducing 2023 Asia's Power Businesswomen
 
 
At Worldwide Hotels, we are committed to providing our guests with exceptional hospitality experiences. We are proud to be the largest hotel group in Singapore, and we are honored that our CEO, Ms. Carolyn Choo, has been recognized as one of Asia Pacific's most powerful businesswomen in the prestigious 2023 Forbes Asia's Power Businesswomen list.

Ms. Choo's inclusion on this list is a testament to her leadership and dedication to our company. She is an inspiration to us all, and we are proud to have her as our CEO. Join us in celebrating this incredible achievement and our continued commitment to excellence.

Read more
 
 
The Straits Times Life Power List 2023:
Worldwide Hotels CEO Carolyn Choo
going Global with Singapore Hospitality
 
 
Today, we celebrate a triumph that extends beyond boardrooms and hotel lobbies, into the realm of inspiration and impact. Our CEO, Ms. Carolyn Choo, has been recognised as one of the Top 10 who rocked the lifestyle scene in The Straits Times Life Power List 2023 - a testament not just to her professional prowess, but to the power of purpose that drives her leadership. This accolade isn't just for Ms. Choo or Worldwide Hotels; it's a shared victory for all of us who belive in the potential of hospitality to build a better world.

Read more
 
 
Q4 2023 ATP Winners Session With CEO
 
 
We celebrated with Q4 2023 ATP winners at Jubilicious, Hotel Boss. Their resilience in overcoming challenges is commendable. Congratulations to our winners and thanks to all nominees! Looking forward to more nominations ahead!
 
 
Metta School Partner’s Appreciation
V Hotel Lavender
 
 
V Hotel Lavender was honored with a trophy and certificate from Metta School for Worldwide Hotels' collaborative efforts. Jaslin and Edmund joined the ceremony and enjoyed a student-made mocktail and performances. We look forward to partnering again for their OJT program!
 
 
F1 Lucky Draw
 
 
During the F1 period, staff positively mentioned on guest platforms like TripAdvisor, Booking.com, Agoda, Trip.com, and Expedia entered a lucky draw. Winners received F1 apparel. Congratulations for your outstanding service and commitment. Kudos!
 
 
WWH Privileges
 
 
Sign up for 'WWH Privileges' to enjoy exclusive discounts and stay updated on our latest promotions. Click here to sign up: http://eepurl.com/hnGRWj. Your data will be kept confidential per the PDPA.
 
 
Follow WWH's Facebook, Instagram & LinkedIn Page
 
 
Join our online community! Like us on Facebook (FB), follow us on Instagram (IG), and connect with us on LinkedIn for the latest updates, behind-the-scenes sneak peeks, and exclusive promotions. Stay connected and don't miss out – like, follow, and connect with us today!

Facebook
Instagram
LinkedIn
 
 
Highlights & Staff Engagement Events
Employee Upgrading
 
 
Our congratulations to Dennis, Ibrahim, Jasmine, and William! These four dedicated staff members recently graduated with their WSQ Diploma in Hotel and Accommodation Services from SHATEC, adding to their previous accomplishment of completing the program.
 
International Housekeeping Week
 
 
V Hotel Lavender celebrated their housekeeping heroes during International Housekeeping Week! From September 3rd to 9th, we showered them with daily surprises, fun games, and a delicious thank-you feast. These hidden stars of hospitality keep our place running, and we're proud to show our appreciation for their hard work!
 
Mercure ICON Singapore City Centre
 
 
Mercure ICON Singapore City Centre had a lively team cohesion event in October, celebrating birthdays and enjoying a team-building activity. Meanwhile, at V Hotel Lavender, a collaboration between team member James and VHL resulted in a heart-warming surprise for Mr. & Mrs. Gruyal's 44th anniversary.

In another touching incident, despite challenges, Mercure ICON Singapore City Centre's James, Sheela, and Azlin went the extra mile for Mr and Mrs Jain, when they are based at V Hotel Lavender. Learning about Mrs Jain's dietary preferences and birthday, they managed to surprise her with a special eggless cake and balloons.

Kudos to the teams at Mercure ICON Singapore City Centre and V Hotel Lavender for these heart-warming moments that make our hotels special!
 
Hotel Mi Bencoolen & Hotel Mi Rochor
 
 
Hotel Mi Bencoolen celebrated its 6th anniversary on Sep 27, 2023. Teams from both Hotel Mi Bencoolen and Hotel Mi Rochor joined in for a delightful celebration with a shared birthday cake, fostering team spirit.

In anticipation of Hotel Mi Rochor's opening, a team-building event was held at Planet Bowl on Sep 7, 2023. With 31 staff members participating from both hotels, the bowling event aimed to strengthen the "One Family" culture, emphasizing their collective identity as part of the Mi Family.

Promoting safety, a practical fire extinguisher training session was conducted at Hotel Mi Bencoolen. Staff from both hotels actively participated, learning essential fire safety skills to enhance preparedness.
 
Celebrating Leon & Henry's National Kindness Award Win
 
 
As mentioned in the newsletter, Leon and Henry both won the National Kindness Award. We celebrated their achievements with their team. Congratulations once again.
 
Staff Night @ V Hotel Lavender
 
 
The V Hotel Lavender management organized a special Staff Night for all team members, including those from Icon FOEs on secondment. The evening included a buffet dinner, a satay spread, a lucky draw, and the presentation of trophy awards to recognize outstanding performance and contributions.
 
Staff Cohesion & Festive Celebrations @ Hotel Boss
 
 
Hotel Boss staff recently had a great time bonding at Jubilicious restaurant on November 1 and December 12, 2023, with the presence of managers and supervisors.

In the spirit of Christmas, all staff members received delightful treats, including chocolates as Christmas gifts. The festive week also brought joy with Christmas log cakes and tarts for everyone.
 
Festive Diwali / Deepavali Appreciation
 
 
To show our heartfelt appreciation for the dedication and hard work of our Hindu staff during Deepavali, the management presented them with delightful hampers filled with goodies. This gesture aims to bring joy and recognize their commitment during the festive season. We hope these tokens have brought happiness and a sense of appreciation to our hardworking staff.
 
CSR Activity - Beach Clean Up
 
 
Recently, some of our colleagues from HQ joined our first beach clean-up at East Coast Beach to experience firsthand the challenges faced by cleaners. This activity aimed to foster appreciation for the hard work of cleaners and promote a cleaner environment. Thanks to all who volunteered.
 
Festive Tokens of Appreciation
 
 
In celebration of Christmas, we extend our heartfelt appreciation to our Christian staff. The management has presented them with festive hampers filled with delights, acknowledging their commitment during this joyful season. These tokens are a gesture of gratitude, bringing happiness and recognition to our dedicated team.
 
Christmas Celebrations
 
 
On 25th December 2023, festive joy filled Hotel 81 Premier Star as our lobby transformed into a Christmas haven. Guests enjoyed a Lucky Spin at our Wheel of Fortune, winning delightful gifts. Children received candy canes and Xmas handbands. Check out the heartwarming photos of our guests and staff embracing the holiday spirit.

Meanwhile, our HQ team celebrated Christmas with a joyous lunch, engaging in gift exchanges and festive games. The spirit of Christmas echoed across our hotels and offices, spreading smiles and warmth.
 
 
Up Close With...
 
Worldwide Hotels boasts a community of employees who hail from all walks of life. Other than being passionate about hospitality, our people have diverse interests and pursuits outside work. Let’s bring the spotlight to…
 
Zackary Tay
 
 
Director of Revenue - HQ
 
What interesting fact about yourself that most of your colleagues are not aware of?
Being the youngest of four kids, I learned a lot from my siblings - sometimes the hard way! It meant I had to be quick on my feet, a good listener, and pretty creative when it came to problem-solving, like figuring out how to get more share of the fried chicken. These experiences from my childhood have stuck with me. They’ve made me someone who values different perspectives and can adapt to just about any situation. It’s something that comes in handy in my career, especially when working with diverse teams or facing unexpected challenges.

Please share 1 proudest moment or memory?
The day my child was born in 2021 was a game-changer for me. It wasn't just about the sleepless nights or learning how to change diapers at record speed. It was about this tiny human teaching me big things – like patience, the real meaning of a deadline (like a hungry cry at 3.00 AM), and how to appreciate the small moments. These lessons have spilled over into my work life too. I've found myself becoming more understanding with colleagues, better at managing my time, and really focusing on what's important.

Whom do you admire most and why?
I really admire my wife for her ability to juggle everything. She's like a superhero managing her career, our home, and still chasing her own dreams. Her secret power? She never loses her cool and always finds a way to laugh, even on tough days. She's taught me a lot about staying positive and finding the fun in chaos.

What drives you / what motivates you?
At the end of the day, what really gets me going is my family. They're my team, my cheerleaders, and sometimes my toughest critics. Whether it's working to keep the lights on and the fridge stocked, or setting an example for my kids that hard work pays off, they're at the heart of everything I do. They keep me grounded and remind me what's really important. They're the reason I push through tough days and the first ones I want to share any success with.

Your hobbies?
I'm a tech and data enthusiast, always eager to see what's new – it's like those Sunday trips to McDonald's as a kid, waiting for a Happy Meal. For downtime, I'm either gaming or on the squash court. I've just picked up squash with my wife, and it's interesting learning something new every time. Travel is our family's big thing. We love exploring new places, trying out quirky foods, and just making memories. My hobbies, whether it's tech, data, gaming, sports, or traveling – keep life interesting and fun.
 
 
Up Close With...
Vannica Choong
 
 
Executive Assistant Manager - Hotel Mi Rochor
 
What interesting fact about yourself that most of your colleagues are not aware of?
I once aspired to be a bartender and fulfilled that dream when I worked as a part-time bartender in England for a short period.

Please share 1 proudest moment or memory?
I take great pride in my ability to pursue my dream career path by deciding to embark on a journey into the U.S. job market in 2016. This endeavour led me to many first-time experiences as I ventured into this new phase of my life independently. Notably, I successfully acquired the means to own a car, which allowed me to explore the diverse landscapes and cities throughout the United States. One particularly memorable achievement was completing a 3000-mile road trip from South Texas to the picturesque town of San Francisco on the West Coast. This adventurous journey left an indelible mark on my life, offering me invaluable experiences and cherished.

Whom do you admire most and why?
Meeting Vanessa during my time at university in England was a true stroke of luck. She's not just a friend; she's become family. Vanessa's impact on my life has been transformative. She's been a source of inspiration, teaching me the significance of fearlessness in pursuing one's dreams with unwavering determination, leaving no room for regrets. Her friendship and guidance have been immeasurable.

I'm incredibly proud of Vanessa for her remarkable achievement in winning Miss Universe Malaysia in 2016. Attending the Miss Universe pageant in Las Vegas, where Vanessa represented Malaysia on such a prestigious stage, was an absolute honour. Her accomplishments are a testament to her talent and dedication, and I'm privileged to have been a part of that unforgettable experience.

What drives you / what motivates you?
For me, recognition and appreciation are profound motivators for fostering personal growth and self-improvement. When I am acknowledged and appreciated for the efforts I invest, it has a profound positive impact on various aspects of my journey, notably my sense of purpose, self-esteem, and overall fulfilment. These effects motivate me to maintain a dedicated and enthusiastic approach to my endeavours.

Your hobbies?
Travelling. I enjoy exploring new places, experiencing different cultures, and discovering new landscapes. Taking pleasure in the adventure and exploration allows me to break away from my daily routines and immerse myself in new and exciting experiences.
 
 
WWH Family
 
 
Congratulations to our colleagues on welcoming their bundle of joy in Q4 2023:

Lim YiXuan - HQ
Harvinpal Kaur - HQ
Teo Zhen Chang Patrick - Mercure ICON Singapore City Centre
 
 
We Are Hiring!
 
 
Introduce someone you know and earn an incentive of up to $1,000!

Worldwide Hotels Group is seeking to recruit new colleagues (SC & SPR) to join our fun team in the upcoming months. We are extending this special once off referral programme further till we fulfil our required team members, so what are you waiting for?

Positions available
Housekeeping Attendant (Hotel or Room cleaning) / Supervisor
Guest Service Officer / Bellman / Supervisor
Front Office Executive / Senior Front Office Executive / Supervisor
Maintenance Officer / Supervisor

Qualifying Criteria
● Referred candidates must be sourced through individual efforts excluding use of social media or any other paid or unpaid recruitment platforms.
● Referee and referred person must not have direct reporting relationship.
● Not an ex-employee who has left employment.
● Employees who are of job grade C-1 and above and/or positions involved in recruitment are NOT eligible to the incentive. e.g. HR and personnel in charge of hiring and General Managers of the hotels.
● Walk-in application at the hotel properties are not define as referral cases.

Payment
● Payment to referrer will be on the 4th and 7th month from the join date of the new hire of $500 each trench via normal payroll. Both referrer and referred employee must be confirmed at time of payout.
● Both referrer and new hire must NOT be serving notice or terminated from service at the point of pay out.

Process
● Indicate in the referred applicant’s application form to be eligible.
● Inform HR/payroll whenever there is a referral case via shida@wwhotels.com / leeszemin@wwhotels.com / allpay@wwhotels.com
 
 
Staff Rate

Overseas Properties
 

Enjoy exclusive discounts on our overseas properties as a valued Worldwide Hotels employee. Take advantage of our privileged rates below, which include complimentary WiFi for all rooms.
 
 
Ibis Melbourne Central
Room nightly rate: AUD 70 NETT
Optional breakfast at AUD 20 NETT per person per day		 Novotel Melbourne Central
Room nightly rate: AUD 95 NETT
Optional breakfast at AUD 20 NETT per person per day
 
 
Oakwood Studios Sukhumvit Bangkok
Room nightly rate: THB 1,200 NETT
Optional breakfast at THB 350 NETT per person per day		 Ibis Budget Osaka Umeda
Room nightly rate: JPY 7,500 NETT
Optional breakfast at JPY 1,600 NETT per person per day
 
 
Travelodge Dongdaemun, Seoul
Room nightly rate: KRW 66,000 NETT
Includes daily breakfast for 2 pax		 Swiss Garden Hotel Bukit Bintang Kuala Lumpur
Room nightly rate: RM 160 NETT
Includes daily breakfast for 2 pax
 
 
Ibis Styles Brisbane Elizabeth Street
Room nightly rate: AUD 100 NETT
Optional breakfast at AUD 20 NETT per person per day		 Holiday Inn Perth City Centre
Room nightly rate: AUD 120 NETT
Optional breakfast:
Full Buffet - AUD 36.00 NETT per person per day
Continental - AUD 28.00 NETT per person per day
 
 
Travelodge Bukit Bintang
Room nightly rate: RM 120 NETT
Optional breakfast at RM 20 NETT per person per day		 Travelodge Sukhumvit 11, Bangkok
Room nightly rate: THB 1,200 NETT
Includes daily breakfast for 2 pax
   
   
Travelodge Pattaya
Room nightly rate: THB 900 NETT
 Includes daily breakfast for 2 pax

 
 
Terms and Conditions:

For bookings: All room bookings will require to be made through Business Development for processing via QR code (above).

● Rates are valid from 1st January 2024 to 31st December 2024.

● Staff must check in themselves (ie cannot book for friends and family).

● Staff are entitled to book up to 2 rooms per reservation as the rates offered are exclusive.

● All reservations will be on pax account (pay upon check-in).

● To ensure the Staff Rate is not being abused, Staff Rate will not be honored if any bookings are made directly with the hotel without verification from the Business Development.

● GM/HM in each individual hotel are accountable to verify the employee’s eligibility.

● Any changes to the rates will be updated soon.
 
 
CALI @ Novotel Singapore on Kitchener
 
 
Worldwide Hotels employees can enjoy the following staff discount at CALI, the All-Day Dining restaurant in Novotel Singapore on Kitchener:

Mon to Thu - 50% off total bill
Fri to Sun and Public Holidays - 30% off total bill

Present your WWH staff pass when arriving at the restaurant to enjoy the offer.
 
 
Property Feature

Hotel Mi Rochor


When did Hotel Mi Rochor start its operations?
Hotel Mi Rochor commenced its operations on November 30, 2023.

Explain what our colleagues do daily at the Hotel?
● Front Desk and Reception: Manage guest check-ins, reservations, and provide information about hotel amenities and attractions. Handle phone calls, payments, and coordinate with other departments.

● Housekeeping: Clean guest rooms and public areas, ensuring rooms are tidy and welcoming. Tasks include changing bed linens, replenishing amenities, and maintaining cleanliness.

● Concierge Services: Assist guests with services like restaurant reservations, transportation arrangements, and providing information on local attractions.

● Maintenance and Engineering: Ensure the hotel's physical infrastructure is well-maintained, overseeing plumbing, electrical systems, HVAC, and facilities.

● Management and Administration: Oversee daily operations, manage staff schedules, handle budgets, address guest concerns, and make strategic decisions.

● Security: Monitor the premises to ensure the safety of guests, staff, and hotel property. Perform routine patrols, monitor surveillance systems, and respond to incidents or emergencies.

What did you or your colleagues do to ensure that guest satisfaction or needs are met?
Enhanced Customer Experience: Colleagues focus on providing outstanding customer service by warmly greeting guests, attentively addressing inquiries and concerns, and ensuring prompt and courteous responses. Their goal is to exceed guest expectations and create a positive and memorable experience.

Interesting Facts


 
 
Getting To Know Your Neighbourhood - Rochor
 
 
Our colleague, Kusaka, has gone around Rochor to show us some hidden gems but first, did you know?...

Rochor, established pre-Raffles era, thrived as a bustling hub with Singapore's initial racecourse and pivotal trade activities. Over time, it witnessed significant milestones, including the Cattle Trade and Sungei Road Thieves’ Market.

Today, Rochor seamlessly integrates modernity with tradition, featuring HDBs, private developments, and well-preserved shophouses.

Now, let’s move on to some hidden gems in Rochor itself!



1. Sim Lim Square
2. Abdul Gaffoor Mosque
3. Kwan Im Thong Hood Cho Temple
4. Singapore Visitor Centre @ Indian Heritage Centre
5. 3 Meals a Day
6. Mr Biryani (Halal)
7. Ratu Lemper (Halal)
8. Albert Centre Market and Food Centre
 

Local Places of Interest
Trifecta


 
Experience the thrill of the mountains, the tush of the waves, and the excitement of the skate bowl, all in one place in one day.

Getting there
By MRT: Take the North-South Line (Red) line and alight at Somerset MRT Station. From there, you can take Exit A to head to the ground level where you will be able to see TRIFECTA on your left, located just behind the popular 313@somerset shopping centre.

By Bus: Take the following buses to arrive at the bus stop right by Trifecta doorstep.
Bus Stop Code: 08121
Bus No.: 7, 14, 14e, 16, 16M, 36, 36B, 65, 77, 106, 111, 123, 124, 143, 162, 162M, 167, 174, 174e, 175, 190, 972, 972M

Parking: There are no parking lots on Trifecta premises. Instead, you can find convenient parking at the following nearby facilities.
111 Somerset | Orchard Gateway | 313@Somerset | Comcentre

More info on getting here.

Opening hours & cost: 8am to 11pm daily
More info on cost.


More info on Trifecta
 
 
Chinese New Year
 
 
Chinese New Year is also called the “Spring Festival” and “Lunar New Year”. It falls at the beginning of the spring season in the northern hemisphere. Chinese New Year is observed by Chinese communities scattered all over the world and has a history going back thousands of years.

Here is to wishing you and your loved ones a happy and prosperous Chinese New Year!
 
 
How to Spot a Phishing Email
 


Follow the steps below to spot phishing emails.

1. Generic greetings
Phishing messages often begin with impersonal greetings. “Dear user” or “Hello, PayPal member” are definitely suspicious. Messages from PayPal will always use the full name listed in your PayPal account.

2. Attachments
Attachments can contain malware, so never open them unless you’re 100% sure they’re legitimate.

3. A sense of urgency
Don’t heed pleas for you to take fast action or warning you of problems that will compromise your account status.

4. Fake URL
If the web address is scrambled or looks suspicious, don't click on anything and leave.

5. Asks for sensitive info
Never provide personal, credit card, or account info via email, text, or phone.

6. Poorly written
Typos, misspellings, and incorrect grammar are common in phishing messages.


Source
 
 
Lifestyle
 
5 Tips to be Happy
Regardless of your version of true happiness, living a happier, more satisfied life is within reach. Here are a few tweaks to your regular habits that can help you get there.
 
 
Tip #1
Smile

Smiling causes the brain to release dopamine, which makes us happier. Try starting each morning by smiling at yourself in the mirror.
 
 
Tip #2
Exercise

Exercise isn’t just for your body. Regular exercise can help reduce stress, feelings of anxiety, and symptoms of depression while boosting self-esteem and happiness. Even a small amount of physical activity can make a difference.
   
 
Tip #3
Practice Gratitude

Simply being grateful can give your mood a big boost, among other benefits. You might try starting each day by acknowledging one thing you’re grateful for. You can do this while you’re brushing your teeth or just waiting for that snoozed alarm to go off.
   
 
Tip #4
Give a Compliment

Giving a sincere compliment is a quick, easy way to brighten someone’s day while giving your own happiness a boost. Catch the person’s eye and say it with a smile so they know you mean it. You might be surprised by how good it makes you feel.
   
   
 
Tip #5
Breathe Deeply

Slow breathing and deep breathing exercises can help reduce stress. The next time you feel stressed or are at your wit’s end, work through these steps:
1. Close your eyes, picture a happy memory.
2. Inhale slowly through your nose.
3. Exhale slowly through your mouth.
4. Repeat calm.
   

How to Be Happy - Secrets to Happiness

Brendon takes on how to cultivate more happiness in your life.

Brendon Burchard is a #1 New York Times bestselling author whose books include THE CHARGE, THE MILLIONAIRE MESSENGER, and LIFE'S GOLDEN TICKET. Larry King named him "one of the top motivation and marketing trainers in the world."

 
 
 
Congratulations to the Winners of 
October 2023 Pop Quiz
 
Mercure ICON Singapore City Centre Ganesh
Front Office Executive
 
V Hotel Lavender Mohamad Syahrizan
Housekeeping
 
V Hotel Lavender Jukim Bin Mosikul
Housekeeping
 
V Hotel Lavender Ly Thi Tuyet (Snow)
Housekeeping
 
 
 
Pop Quiz!

Take our Pop Quiz to win a 2D1N Staycation for 2 with breakfast + meal voucher at participating outlets!

Contest ends March 15, 2024. Winners announced by April 2024.

Take the quiz here!
 
 
Worldwide Hotels currently owns and manages 7 hotel brands in Singapore; ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81. These brands culminate in more than 8,000 rooms spread across 41 properties, making Worldwide Hotels the largest home-grown mid-scale hotel group in Singapore.
 
 
     
 
       
 
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