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| Spotlight |
| A cover story in Singapore Tatler |
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| "Hotel 81 founder Choo Chong Ngen and his CEO daughter Carolyn have lofty ambitions of going global with their company." |
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| Read more about the legacy Mr. Choo has built and the international expansion plan Ms. Choo has installed for Worldwide Hotels in the coming years. |
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| Welcome on board! |
| Our Worldwide Hotels Family is growing |
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| From left to right: Assistant Director of Sales (Corporate), Glenn Tan | Director of Operations Support, Ben Choo (Promotion) | Senior Manager of Learning & Development, Heng Pin | Senior Manager (Payroll), Emerline Khor | Sales Manager (Corporate), Teo Wen Ying | Director of Sales (Corporate), Patreen Tan | Accounts Assistant (Credit Management), Shahril Pilos |
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| Hall of Fame |
| Kudos to our Exemplary Staff |
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V Hotel
Desmond Chan
Reservation Supervisor
Attentive and helpful to guests, dedicated and passionate about his work, Desmond is highly commended for his remarkable performance. He leads by example and often inspires his team to give their utmost best. |
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Hotel Boss
Cherdphanit Kannika
Housekeeping
Kannika, affectionately known as Oom by guests and colleagues, is humble and spot a cheerful personality who is known to have repeated guest request to stay on the floor she is in charge.
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Hotel Mi
Muhammad Syahreen Bin Rosman
Night Houseman
Syahreen has been a strong team player of Hotel Mi since its opening. In addition to working well with his managers and peers, Syahreen is diligent and accountable. He consistently delivers good work and offers help proactively. |
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Value Hotel
Mukarramah Binte Suriman
Front Office Executive
Mukarramah exceeds expectations in her role as a Front Office Executive and often goes beyond her call of duty by seeking out for and following up on additional responsibilities. Mukarramah is well groomed, charismatic with a cheerful disposition that helps her foster relationships with guests and colleagues. |
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Venue Hotel
Alvin Wong
Senior Front Office Executive
Alvin Wong is an excellent role model who readily guides and shares with new team members his experience from working at Venue Hotel since the brand’s inception. He is highly responsive to requests and often preempts customer’s needs with a positive attitude. |
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Hotel 81
Nurbaiti Binte Mohamed Ariffin
Senior Front Office Executive
Nurbaiti is always going out of her comfort zone to ensure guests get the best out of their stay at Hotel 81. Being precise and meticulous are her signature traits. |
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| Latest Developments |
| Hotel 81 Princess Renovation |
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| Renovation will be carried out in Hotel 81 Princess in the first quarter of the year and operations will resume in June - upgrading the property to Hotel 81 Premier category. |
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| V Hotel New Website |
V Hotel website has a fresh new look! We hope you will like the new hassle-free on-page scroll that is easy on the eyes.
Click here |
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| Congrats V Hotel Bencoolen |
| We would like to congratulate V Hotel Bencoolen for clinching the 70th spot out of 340 hotels in Singapore on TripAdvisor. We hope to see more of our properties in the top 100 in the near future. Let’s achieve this goal together! |
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| Go Green |
| We are proudly implementing eco-conscious initiatives, starting with Go Green at V Hotel, Hotel Boss, Hotel Mi and Venue Hotel. As such, water and electricity consumption is reduced and environmental impact is cut down. Gradually, Go Green and more sustainable initiatives will be introduced to all our 6 brands and 38 hotels in Singapore. We encourage that you also consider introducing similar measures at home. |
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| Dinner & Dance 2020 |
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When
8 January 2020
16 January 2020
Where
Fairmont Singapore
8 Jan - Stamford Ballroom
16 Jan - Canning & Padang Ballroom
Time
6 PM - 1030 PM
Theme
Around The World
Let us take you Around the World at our 2020 Dinner & Dance! Come dress in your favourite national costume and join in the fun. |
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| Past Events |
| Hotel Boss Staff Appreciation and Gathering |
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| “TripAdvisor Queen” Ms. Liu Fei, a member of the Housekeeping team of Hotel Boss, received multiple compliments for her exceptional service. On behalf of Worldwide Hotels, the Housekeeping team from Hotel Boss congratulated our deserving member, Ms. Liu, and presented her with a token of appreciation. Seen here: EHK Kelwe, AEHK Wei Leong, HKS Andrew and HKS Bryan. |
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| Hotel Mi 2nd Anniversary Celebration |
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| Hotel Mi celebrated its 2nd anniversary in October 2019. A celebration was held at the Glass Onion Restaurant with the Hotel Mi team. The event was rejoiced with cake cutting and lucky draw. |
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| Value Hotel Thomson Staff Appreciation Barbeque |
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| A barbeque event at Pasir Ris was organized by HM Amin in August 2019. The get-together was held to thank and show appreciation to the team members at Value Hotel Thomson, as well as an opportunity for all to bond. Internally, managers of the hotel had nominated and given out trophies and certificates to deserving members at the barbeque session. |
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| Overseas Properties |
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| Lifestyle |
| 5 Ways to Improve Your Communication Skills |
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| Tip #1 |
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Never talk over people
By talking over someone, what you are basically saying is, “I don’t care what you’re saying—what I have to say is more important”. It demonstrates a lack of respect for the other party. |
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Don’t finish other people’s sentences
Research has shown by doing this, you are dis-empowering the other person because you are taking control of the conversation, so bite your tongue! |
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| Tip #3 |
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Paraphrase
If you want to show that you have really understood someone, then paraphrasing is a great tool. All you do is to repeat what someone has just said. |
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Listen actively
Focus on active instead of passive listening. The difference is that active listening means you are engage and respond to the other person based on what they have said; passive listening is simply the act of listening with no response. |
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| Tip #5 |
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Maintain eye contact
By looking the other person in the eye, it shows that you are interested in what they are saying. This gesture also keeps you focused on the conversation.
Source: www.lifehack.org |
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Pop Quiz!
Take our Pop Quiz and stand a chance to win a 2D1N Staycation, inclusive of breakfast and dinner for 2!
Contest ends 31 Jan 2020. Winners will be announced on Feb 2020.
Take the quiz here! |
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Congratulations to the Past Winners
Oct 2019 Issue |
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| Worldwide Hotels HQ |
Grace Ng
Accounts Assistant
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| Hotel 81 Star |
Tan Giok Lian
Senior Front Office Executive
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| V Hotel Lavender |
Nur Qistina Myra
Housekeeping
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| Hotel 81 Chinatown |
Mohd Safwan Mustafah
Front Office Executive
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| Worldwide Hotels currently owns and manages six hotel brands in Singapore. They are: Hotel Boss, V Hotel, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81.The six brands have a current combined total of 38 hotelsand over 6,500 rooms, making Worldwide Hotels the largest homegrown mid-scale hotel group in Singapore. |
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Owned & managed |
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