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Worldwide Hotels
 
 

Message from our
Chief Executive Officer

Dear Colleagues,

My heartfelt thanks to each and every one of you, in particular, our frontline colleagues whose commitment and vigilance are critical at this time to maintain business continuity. It is my priority to support you during this critical period.

The world is a very different place from what it was at the beginning of the year and our group is facing unprecedented business challenges. More than ever, I need all of your support to work together and stay focused in order to overcome this crisis and to emerge stronger.

Hence, we have reinforced our Vision, Mission and Core Values where we will focus in aligning this throughout the organisation over the next few months. This is fundamental to building a strong corporate culture and a Healthy Organisation for our long-term survival and success.

Once again, I thank you for your continued support, please stay safe and continue to adopt good hygiene practices during this period.

Warm Regards,

Carolyn Choo
Chief Executive Officer
 
 
Latest Developments
 
Worldwide Hotels Vision Statement
 
To be the World’s Leading Singapore Brand Hotel Group.
 
 
Worldwide Hotels Mission Statement
 
We continuously improve to create meaningful value and lasting relationships with our guest and partners.

We leverage on our established presence in Singapore to grow our international footprint.
 
 
Worldwide Hotels Core Values
 
 
We believe having a strong set of Core Values is fundamental for Worldwide Hotels to become a Healthy Organisation with a strong corporate culture. The leadership team is strongly aligned to our Core Values and we will focus our efforts to communicate and reinforce them in the coming months. This is especially important during this unprecedented crisis in the hotel industry and we need all of your support for our group to overcome challenges and emerge stronger.

By consistently behaving and making decisions based on our Core Values, we endeavour to make Worldwide Hotels successful and a great inclusive work environment for all of us.


Worldwide Hotels Core Values & Key Drivers

 
 
 
 
Emergency Deployment Training
 
 
Some 30 of our HQ colleagues had undergone the Emergency Deployment Training conducted by Mr. Kenneth Seah & Ms Nur Hidayah over 8 different sessions at the corporate head office in September 2020. This training aims to equip our HQ staff with the necessary knowledge on the work processes of our front office operations as well as the skills needed to tackle challenges faced by our team so that they can support the hotel operations during an emergency.

Both Kenneth and Hidayah were very engaging and knowledgeable. Their sharing has garnered positive interest and enthusiasm on the part of participants throughout the sessions.

Trainers’ memorable moments:

“It was their willingness to discover further about the operational aspects of the Front Office function that made this experience much more meaningful and memorable for me. I was most touched by their serious determination to take on an unfamiliar role which required them to step out of their comfort zone of each other's expertise (sales, accounts etc) in order to assist the organisation in times of need.”
- Kenneth Seah, Hotel Manager, Hotel Classic by Venue

“All of them were engaged throughout the training and the room was filled with laughter and curious questions.”
- Nur Hidayah, Guest Service Manager, Hotel Boss
 
 
 
 
WWH C.A.R.E.S
 
 
WWH C.A.R.E.S
Clean - Attentive - Reliable - Environment - Safety

Thank you all for your support and commitment to our WWH C.A.R.E.S initiative.

The WWH C.A.R.E.S programme was designed to ensure the safety and wellbeing of all our guests and colleagues over this challenging period.

Through WWH C.A.R.E.S we continuously seek improvements to our health and hygiene measures, either through the recently introduced monthly WWH C.A.R.E.S Audit and the implementation of new technology touch points (i.e hotel thermal scanners). In Q4 we will also introduce WWH C.A.R.E.S Training Videos which will enhance our health and safety standards.

Please ensure you continue to be well versed on the WWH C.A.R.E.S program and be in tune with further revised touch points that will enhance our health and safety measures.

Your hard work and dedication to the WWH C.A.R,E.S is truly appreciated and all or your efforts will assure the health and safety of each other.

Our Measures At A Glance


Find out more: https://www.wwhotels.com/wwh-cares.shtml
 
 

Mid-Autumn Festival Appreciation
 
 
The mid-autumn festival also known as the Moon Cake Festival symbolises unity, thanksgiving and reunion. It gave us great pleasure to visit some of our most valued corporate clients / travel agencies and partners, to present to them some mouth-watering moon cakes in appreciation of their support and business opportunities which they have presented to us over the years.
 
 
 
TraceTogether App & Token Go Where
 
 
Wear a mask when leaving your homes. Check-in and check-out with SafeEntry and use TraceTogether (community-driven contact tracing) as part of our social responsibility in speeding up the contact tracing process.
 
More information on TraceTogether mobile app or locations to collect a physical TraceTogether Token: https://www.tracetogether.gov.sg/

 

Deepavali - The Festival of Lights 
 
 
Deepavali, also known as the “Festival of Lights” is one of the most significant festivals celebrated by our Hindu friends around the globe. This festival which coincides with the Hindu New Year symbolizes the victory of righteousness and the lifting of spiritual darkness. Beyond the beautiful lightings, good food and good family times, this is also a time for us to reflect on life and make changes for the upcoming year, to give and forgive, to unite and unify, to prosper and progress, and the list of good stuff goes on.

Here is to wishing you and your loved ones, a blessed Deepavali 2020 in advance. Take care and stay safe.
 
 

Christmas - Tis' The Season of Giving
 
 
Christmas is a festival commemorating the birth of Jesus Christ, observed primarily on December 25 as a religious and cultural celebration among billions of people around the world. It is a season to make merry, be joyful, to celebrate with loved ones & friends and be in good cheer!

Here is to wishing you & your loved ones, a blessed Christmas and a Happy New Year in advance! May the good Lord bless you with waves upon waves of blessing! Take care and stay safe.
 
 
 
Lifestyle
 
How to better manage your Mental Health?
 


 
Tip #1
Think Positive

Think positively, even during stressful situations. Viewing a stressful situation positively helps you see it in a different way. Instead of an obstacle, see the situation as an opportunity to challenge yourself!
 
 
Tip #2
Stay Physically Healthy

Engage in regular physical activity. Not only does regular physical activity keep you physically fit, it also helps to de-stress and improves your mood.
   
 
Tip #3
Learn a new skill!

Spend time to learn a new skill that you can apply in work and/or life and make new acquaintances, broaden your social circle as you do so!
   
 
Tip #4
Take it a day as it comes!

Remember to continue to take it a day as it comes! Spring out from bed, have a nice shower and have a good meal. Every little step counts!
   
 
Tip #5
Just keep going!

If you feel anxious or depressed, know that you are not alone. Stay connected with your friends, family and even colleagues via phone calls, short meet ups outside of your house or take part in an online activity together!
   
Help Is Just Around The Corner

If your find that you are unable to cope, don’t be afraid to seek help from your HOD/Hotel Manager/General Manager or contact the HR Team for assistance. Alternatively, you can also contact the following for assistance:
  • Samaritans of Singapore – Crisis Intervention hotline – 1800 221 4444
  • National Care – Counselling & Crisis Intervention hotline – 1800 202 6868
  • Tinkle Friend (for school-age children) hotline – 1800 274 4788
  • Silver Ribbon Crisis Intervention hotline – 6385 3714
  • Institute of Mental Health hotline – 6389 2222


    • Source: Health Hub
     
     
     
    Congratulations to the Winners of 
    July 2020 Issue
     
    Hotel 81 Selegie Sandra Lee
    Front Office Executive
     
    Worldwide Hotels HQ Shirley Ang
    Accounts Officer
     
    Value Hotel Nice Nurul Amanina
    Front Office Executive
     
    Hotel 81 Chinatown Marcus Tan
    Senior Front Office Executive
     
     
     
    Pop Quiz!

    Take our Pop Quiz and stand a chance to win a 2D1N Staycation for 2!

    Contest ends 6th November 2020. Winners will be announced by end of November 2020.

    Take the quiz here!
     
    Worldwide Hotels currently owns and manages 6 hotel brands in Singapore; Hotel Boss, V Hotel, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81. These brands culminate in more than 6,500 rooms spread across 38 properties, making Worldwide Hotels the largest home-grown mid-scale hotel group in Singapore.
     

    Owned & managed