Discover Worldwide - October 2024

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	Message from our Chief Executive Officer

Dear Colleagues,

I am excited to share some significant milestones on our horizon. In Q1 2025, we will be launching our first Grand Mercure in Malaysia and a new ibis Styles in Kuala Lumpur. These projects, a result of our strategic partnership with Accor, will not only highlight Kuala Lumpur's rich cultural heritage but also make a meaningful contribution to the local hospitality industry.

We are also honored to have been recognized with the prestigious Company of Good—3 Hearts award by the National Volunteer & Philanthropy Centre (NVPC) on 18 July 2024. This award underscores our steadfast commitment to corporate social responsibility, reinforcing our reputation as a company dedicated to making a positive impact on people, society, governance, the environment, and the economy.

Our commitment to giving back was further exemplified on 15 August 2024, when 13 of our dedicated staff volunteers organized an unforgettable day at KidZania for 51 children from the Early Intervention Programme, in collaboration with SPD@Jurong East. This initiative reflects our deep-rooted culture of generosity and responsibility, and I commend our staff for their outstanding efforts.

Last week, we took part in ITB Asia 2024, where we not only strengthened valuable partnerships but also elevated our brand presence at this premier travel trade show.

Thank you for your continued dedication. Together, we are poised to achieve even greater milestones.

Warm Regards,

Carolyn Choo

Worldwide Hotels Core Values

Worldwide Hotels Core Values & Key Drivers

Worldwide Hotels Core Values - Multiple Languages

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Worldwide Hotels and
6 Hotel Brand Promise & Attributes

It's a commitment to our stakeholders that guides our actions, from product development to communication.

Brand Attributes: These are the qualities we want our brand to embody, shaping perceptions. They serve as benchmarks for our actions and communication.

Please familiarize yourself with Worldwide Hotels and our 6 Hotel Brand Promise & Attributes.

Worldwide Hotels and 6 Hotel Brand Promise & Attributes PDF

Your Opinion Matters

Your feedback is crucial in shaping our Core Values and strengthening Worldwide Hotels. Please click the link below to provide your anonymous input, which will be addressed by the Head of Human Resources. Thank you for your valuable contribution.

Submit Your Opinion / Feedback

Whistleblowing

The company encourages employees to report any concerns or improprieties. Whistle-blowers can contact their Department Head or Assistant Vice President, Group Human Resources (elainechan@wwhotels.com).

For serious incidents, when independence is a concern, whistle-blowers may contact the CEO directly (CEO - carolyn@wwhotels.com).

HALL OF FAME

WWH All Together Recognition Program

At Worldwide Hotels, we strive for hospitality excellence in every aspect of guest service. Our WWH All Together Recognition Program acknowledges team members quarterly who exemplify our Core Values by going the extra mile to enhance guest experiences, addressing issues effectively, and demonstrating outstanding service with a supportive attitude.

It is our distinct pleasure to congratulate the following WWH All Together Program Award Recipients for Q3 2024 for outstanding performance.

Mr. Leong Wai Khuen - Maintenance Manager, Mercure ICON Singapore City Centre
Ms. Rubilyn Lim Shi Yun - Senior Project Executive, HQ
Mr. Kum Hon Meng - Senior Front Office Executive, V Hotel Lavender
Mr. Toh Jia Xiang - Front Office Executive, Hotel 81 Palace
Mr. Wan Mohd Khairul Bin Abdullah - Room Attendant, Hotel 81 Lavender

Please join us in congratulating them for upholding Our Core Values and contributing to Worldwide Hotels' success as a great and inclusive work environment. They have consistently provided exceptional guest service.

Name

Details

Mr. Leong

Despite the demands of a hotel pre-opening, Leong has shown unwavering dedication, often working beyond regular hours, sometimes until 1 a.m., to resolve critical issues. Even on his days off, he stays connected with his team, offering support and guidance. His calm and persistent problem-solving approach makes him an invaluable asset to Mercure ICON Singapore City Centre.

Ms. Rubilyn

Rubilyn is a true team player, consistently going the extra mile with her positive attitude. She played a pivotal role in coordinating deliveries for several hotel openings, ensuring smooth operations under tight deadlines. Managing up to 60 calls and emails daily, her exceptional multitasking and organisational skills have been key to her success.

Mr. Hon Meng

Justin’s initiative in creating a helpful spreadsheet for FOEs has streamlined guest information, saving time and improving efficiency. His willingness to spend time with the housekeeping team to understand their challenges has also enhanced his communication with guests. His commitment to learning and teamwork makes him well-deserving of this recognition.

Mr. Jia Xiang

Affectionately known as “The Chinese Guy Always in the Middle,” Jay is highly praised by guests for his outstanding service. His involvement in festive events and thoughtful gestures, such as organising a welcome dinner for a new colleague, demonstrate his dedication to creating memorable experiences and fostering a strong team spirit.

Mr. Wan

Wan is a dependable team member with a positive attitude, consistently exceeding expectations without needing direction. He takes the initiative to handle extra tasks and small repairs, all while showing respect to his colleagues. His generosity was evident when he assisted an elderly guest with daily meals, expecting nothing in return.

SPOTLIGHT

WWH DEVELOPMENT UPDATES

𝗧𝗵𝗲 𝗙𝗶𝗿𝘀𝘁 𝗚𝗿𝗮𝗻𝗱 𝗠𝗲𝗿𝗰𝘂𝗿𝗲 𝗛𝗼𝘁𝗲𝗹 𝗮𝗻𝗱 𝗮
𝗡𝗲𝘄 𝗜𝗯𝗶𝘀 𝗦𝘁𝘆𝗹𝗲𝘀 𝗣𝗿𝗼𝗽𝗲𝗿𝘁𝘆 𝗶𝗻 𝗠𝗮𝗹𝗮𝘆𝘀𝗶𝗮

We are thrilled to announce the upcoming launch of Malaysia’s first Grand Mercure, a perfect blend of luxury and local charm, along with the stylish Ibis Styles in Kuala Lumpur. In Q1 2025, our Swiss Garden Hotel Bukit Bintang Kuala Lumpur and Travelodge Bukit Bintang will be rebranded under these two prestigious brands, setting new standards for modern hospitality. These developments further solidify our valued partnership with Accor.

More info

Worldwide Hotels Conferred as
Company of Good – 3 Hearts

We are proud to share that Worldwide Hotels has been conferred with the Company of Good – 3 Hearts award on 18 July 2024. The event was attended by nearly 400 business leaders, including Deputy Prime Minister Mr Heng Swee Keat and Minister of State Sun Xueling. The award acknowledges Worldwide Hotels’ dedication to making a difference and going above and beyond in its philanthropic efforts.

More info

ITB 2024

Our booth at ITB Asia 2024, the region's leading travel trade show from 23 to 25 October 2024, featured our Worldwide Hotels brands and two properties under a strategic franchise agreement with Accor, Novotel Singapore on Kitchener and Mercure ICON Singapore City Centre. The team also hosted a successful networking event, strengthening relationships with industry partners and enhancing our presence within the travel community.

MT Eddie’s Quick-Thinking Saves the Day

MT Eddie's quick-thinking and bravery on 1 August 2024 prevented a potentially more significant incident. Eddie sprang into action when he spotted a fire across the road from Hotel 81 Selegie by grabbing a fire extinguisher and, with the help of neighbours, put out the fire before the SCDF firefighters arrived. We are incredibly proud of Eddie's courageous act and dedication.

Mercure ICON Singapore City Centre
Wins Prestigious Travel Weekly Asia 2024 Award

We’re excited to announce that Mercure ICON Singapore City Centre has been named Best Midscale Hotel (Asia Pacific) at the Travel Weekly Asia Readers’ Choice Awards 2024. This prestigious award highlights our team’s dedication to innovation, exceptional service, and excellence in the travel industry.

More info

Worldwide Hotels Website Wins Silver
at W3 Awards for Best Hotel and Lodging Site

We proudly announce that our website, designed and developed by eMarketingEye, has won the Silver Award in the General Websites – Hotel and Lodging category at the prestigious W3 Awards. This honour highlights our site’s exceptional design and development, reflecting our commitment to delivering an outstanding digital experience in the hospitality industry. The W3 Awards recognise excellence across digital platforms, including Websites, Marketing, Video, Mobile Sites & Apps, Social, Podcasts, and Emerging Technology.

More info

Agoda Customer Review Awards for
Hotel Mi Bencoolen and Hotel Classic by Venue

Hotel Mi Bencoolen and Hotel Classic by Venue have both received Agoda’s Customer Review Award 2024, recognising their exceptional service and commitment to delivering memorable guest experiences. Thanks to the dedication of our teams, we’ve consistently received excellent guest feedback. Congratulations to all involved!

Singapore's Best Customer Service 2024/2025
by The Straits Times and Statista - Value Hotel

Congratulations to the Value Hotel teams for being recognised as a Singapore Best Customer Service 2024/2025 winner in the Budget Hotel Category (1-2 Stars) by The Straits Times and Statista. This achievement reflects the team’s commitment to exceptional service.

More info

Q3 2024 ATP Winners Session With CEO

We celebrated with Q3 2024 ATP winners at Jubilicious, Hotel Boss. Their resilience in overcoming challenges is commendable. Congratulations to our winners and thanks to all nominees! Looking forward to more nominations ahead!

WWH Privileges

Sign up for 'WWH Privileges' to enjoy exclusive discounts and stay updated on our latest promotions. Click here to sign up: http://eepurl.com/hnGRWj. Your data will be kept confidential per the PDPA.

Follow WWH's Facebook, Instagram & LinkedIn Page

Join our online community! Like us on Facebook (FB), follow us on Instagram (IG), and connect with us on LinkedIn for the latest updates, behind-the-scenes sneak peeks, and exclusive promotions. Stay connected and don't miss out – like, follow, and connect with us today!

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HIGHLIGHTS &
STAFF ENGAGEMENT EVENTS

WWH Volunteers Bring Joy to
SPD Jurong Kids at KidZania

Headquarters (HQ)

We are delighted by our volunteers for taking the children from SPD Jurong on an exciting trip to KidZania. As part of the Early Intervention Programme for Infants and Children (EIPIC), these kids, who have medium to high developmental needs, enjoyed making their own pizzas and participating in role-play activities that helped them learn about life beyond the classroom.

Networking & Career Fair

Human Resource

The HR team attended the Singapore National Employers Federation (SNEF) Brewing Connections onboarding event, receiving a warm welcome and valuable advice from SNEF leadership. They also took part in the JobStreet Career Fair at Sands Expo, where they engaged with candidates and industry professionals.

Farewell and Welcome: Intern Updates

V Hotel Lavender

We bid farewell to Rohan Ashok Dalani from Metta School, who completed his internship with flying colours. We wish him all the best as he returns to school. At the same time, we extend a warm welcome to ITE intern Muhamad Khairin Afiq, who has joined the Maintenance Team under Manager David Lee at V Hotel Lavender.

Celebrity Sighting

Hotel Mi Bencoolen

Hotel Mi Bencoolen hosted Thai rapper F Hero and MasterChef Australia judge Adam Liaw during their visit to Singapore recently.

Celebrating National Day in Style

Hotel 81 & Hotel Mi Rochor

Hotel 81 Palace, Rochor, Dickson, Selegie, and Hollywood embraced the National Day spirit with vibrant celebrations, creating a patriotic atmosphere for guests. At Hotel Mi Rochor, the team decorated the reception area and distributed special Singapore tote bags, making the occasion truly memorable for all!

TEAM BONDING & CELEBRATIONS

Finance

The NSK and HQ Finance teams recently enjoyed a bonding lunch at Swensen’s, followed by some light-hearted games back at the office. It was a fantastic opportunity for team members to connect on a more personal level.

Human Resource

The HR team took a fun break with a bonding trip to Universal Studios, enjoying thrilling rides and shared laughter. The day was packed with excitement, bringing the team closer than ever!

Mercure ICON Singapore City Centre

To recognise the MIS team’s dedication, a team dinner was organised in appreciation of their hard work.

V Hotel Bencoolen

V Hotel Bencoolen took a different approach to mark International Housekeeping Week with the team gathered for a collective cleaning of housekeeping trolleys at the Level 2 car park, with guidance from EHK Aden and the housekeeping supervisors.

EHK Aden also held a heart-to-heart discussion with room attendants, covering key topics. This hands-on activity not only helped streamline operations but also strengthened team communication and collaboration.

Hotel Boss

The Hotel Boss team’s Manager Cohesion Event at The Beer People Co. was a huge success, fostering camaraderie and enhancing collaboration in a relaxed, informal setting.

Hotel Mi Bencoolen & Hotel Mi Rochor

The Hotel Mi Rochor team had a lively BBQ at the East Coast Park, strengthening teamwork and communication.

In addition, selected FO and HSKP staff enjoyed a sunset cruise aboard Le Tara, connecting with managers and HODs. The team also celebrated International Housekeeping Week, with appreciation notes displayed in the staff area, culminating in a lunch buffet at Pine & Dine.

UP CLOSE WITH...

Worldwide Hotels boasts a community of employees who hail from all walks of life. Other than being passionate about hospitality, our people have diverse interests and pursuits outside work. Let’s bring the spotlight to…

Low Chan Fai

Director of Operations, Operations - HQ

What interesting fact about yourself that most of your colleagues are not aware of?
I'm a cynophilist who enjoys flora and plants. I love reading anything about dogs and know most of my neighborhood dogs' names, but not necessarily their owners' names. I recently finished "The Forever Dog," a guide on how to delay aging and provide a long, happy, healthy life for our canine companions through nutrition science. I'm eagerly awaiting its follow-up, "The Forever Dog Life," which offers tips, tools, and recipes for helping dogs live longer and healthier lives.

Please share 1 proudest moment or memory?
I was the youngest and only Singaporean Head of Department to undertake the pre-opening of a marina-golf resort in Dubai in the early 2000s.

Whom do you admire most and why?
I admire my mother the most for her uncanny ability to remain calm in unnerving situations and solve problems without frustration or confusion. I'm glad to have inherited a bit of this trait, which helps me stay level-headed during critical times.

What drives you / what motivates you?
I find tackling challenging tasks highly motivating as they allow me to learn and grow. Making a difference in the lives of others and having my contributions appreciated by colleagues drives me to contribute even more.

Your hobbies?
On weekends, I enjoy cooking and trying out different recipes, with mixed results. Visiting wet markets for ingredients is always an experience, depending on the vendors' moods. I also like planting house plants and doing simple floral arrangements in my free time.

Up Close With...
Wei Leong

Executive Housekeeper - Hotel Boss

What interesting fact about yourself that most of your colleagues are not aware of?
Although many people perceive me as an introvert because I tend to be quiet around new acquaintances, I am pretty extroverted. I am very chatty and enjoy engaging with people once I get to know them better.

Please share 1 proudest moment or memory?
One of my proudest moments was when I took the initiative to arrive early at 6:00 AM to create a task sheet for the RA team when the new opera system was implemented. This proactive step ensured that everyone was prepared and could start their tasks by 7:00 AM, setting a positive tone for the day. It's moments like these that I truly value and strive to recreate.

Whom do you admire most and why?
I greatly admire my General Manager, Mr. Charles Goh. His exceptional people management skills and strong critical thinking abilities are qualities I aspire to develop myself. My goal is to become a GM like him - knowledgeable and highly professional.

What drives you / what motivates you?
I am motivated by the drive to achieve my goals and advance my career. Before transitioning to the hotel industry, I worked as a bartender with a night shift schedule, which made it challenging to maintain friendships. Working at a hotel with a mix of daytime hours allows me to meet friends and enjoy activities like watching movies, which I find very fulfilling.

Your hobbies?
On my days off, I like to relax by playing video games. I also love travelling; I have visited Taiwan, Thailand, and Hong Kong. Taiwan is my favourite destination due to its pleasant weather, friendly people, and beautiful scenery. I am looking forward to planning my next trip, with Japan being a top destination on my list.

WWH Family

Congratulations to our colleagues on welcoming their bundle of joy in Q3 2024:

Darwin Khoo De Wan - HQ
Michelle Loh Siew Wei - Hotel Mi Rochor
Wendy Low Bee Ling - Value Hotel Nice
Nurul Asyiqin Binte Mesran - Hotel 81 Osaka

We Are Hiring!

Introduce someone you know and earn an incentive of up to $1,000!

Worldwide Hotels Group is seeking to recruit new colleagues (SC & SPR) to join our fun team in the upcoming months. We are extending this special once off referral programme further till we fulfil our required team members, so what are you waiting for?

Positions available
Housekeeping Attendant (Hotel or Room cleaning) / Supervisor
Guest Service Officer / Bellman / Supervisor
Front Office Executive / Senior Front Office Executive / Supervisor
Maintenance Officer / Supervisor

Qualifying Criteria
● Referred candidates must be sourced through individual efforts excluding use of social media or any other paid or unpaid recruitment platforms.
● Referee and referred person must not have direct reporting relationship.
● Not an ex-employee who has left employment.
● Employees who are of job grade C-1 and above and/or positions involved in recruitment are NOT eligible to the incentive. e.g. HR and personnel in charge of hiring and General Managers of the hotels.
● Walk-in application at the hotel properties are not define as referral cases.

Payment
● Payment to referrer will be on the 4th and 7th month from the join date of the new hire of $500 each trench via normal payroll. Both referrer and referred employee must be confirmed at time of payout.
● Both referrer and new hire must NOT be serving notice or terminated from service at the point of pay out.

Process
● Indicate in the referred applicant’s application form to be eligible.
● Inform HR/payroll whenever there is a referral case via shida@wwhotels.com / leeszemin@wwhotels.com / allpay@wwhotels.com

STAFF RATE

Overseas Properties

Enjoy exclusive discounts on our overseas properties as a valued Worldwide Hotels employee. Take advantage of our privileged rates below, which include complimentary WiFi for all rooms.



Ibis Melbourne Central Room nightly rate: AUD 70 NETT Optional breakfast at AUD 20 NETT per person per day	Novotel Melbourne Central Room nightly rate: AUD 95 NETT Optional breakfast at AUD 20 NETT per person per day



Oakwood Studios Sukhumvit Bangkok Room nightly rate: THB 1,200 NETT Optional breakfast at THB 350 NETT per person per day	Ibis Budget Osaka Umeda Room nightly rate: JPY 7,500 NETT Optional breakfast at JPY 1,600 NETT per person per day



Travelodge Dongdaemun, Seoul Room nightly rate: KRW 66,000 NETT Includes daily breakfast for 2 pax	Swiss Garden Hotel Bukit Bintang Kuala Lumpur Room nightly rate: RM 160 NETT Includes daily breakfast for 2 pax



Ibis Styles Brisbane Elizabeth Street Room nightly rate: AUD 100 NETT Optional breakfast at AUD 20 NETT per person per day	Holiday Inn Perth City Centre Room nightly rate: AUD 120 NETT Optional breakfast: Full Buffet - AUD 36.00 NETT per person per day Continental - AUD 28.00 NETT per person per day



Travelodge Bukit Bintang Room nightly rate: RM 120 NETT Optional breakfast at RM 20 NETT per person per day	Travelodge Sukhumvit 11, Bangkok Room nightly rate: THB 1,200 NETT Includes daily breakfast for 2 pax



Travelodge Pattaya Room nightly rate: THB 900 NETT Includes daily breakfast for 2 pax

Terms and Conditions:

For bookings: All room bookings will require to be made through Business Development for processing via QR code (above).

● Rates are valid from 1st January 2024 to 31st December 2024.

● Staff must check in themselves (ie cannot book for friends and family).

● Staff are entitled to book up to 2 rooms per reservation as the rates offered are exclusive.

● All reservations will be on pax account (pay upon check-in).

● To ensure the Staff Rate is not being abused, Staff Rate will not be honored if any bookings are made directly with the hotel without verification from the Business Development.

● GM/HM in each individual hotel are accountable to verify the employee’s eligibility.

● Any changes to the rates will be updated soon.

Enjoy Exclusive Discounts with Your
Worldwide Hotels Staff Card

We are delighted to inform you that you can now enjoy discounts at participating outlets by simply presenting your Worldwide Hotels Staff Card. Show your staff card to the respective tenant listed below to take advantage of the following exclusive offers:

● Chara Brasserie: Enjoy 30% off your total bill
Address: 8 Club St, #02-01, Mercure ICON Singapore City Centre, Singapore 069472

● La Table D’Emma: Enjoy 10% off à la carte menu (excluding promos and set menu)
Address: 8 Club St, #01-04, Mercure ICON Singapore City Centre, Singapore 069472

● Upward Taproom: Enjoy 15% off your total bill (not applicable to promotional deals)
Address: 8 Club St, #01-06, Mercure ICON Singapore City Centre, Singapore 069472

Take advantage of these fantastic discounts as a token of our appreciation for your hard work and dedication.

Employee Benefits -
Gardens by the Bay Attraction

We’re excited to offer Worldwide Hotels employees access to our corporate pass, allowing up to 2 employees per day to visit the Cloud Forest, Flower Dome, and OCBC Skyway with up to 3 guests. Bring along up to 3 guests—friends, family, or colleagues—and create unforgettable memories.

Check out the wonderful photos from Jaslin in HR with her family and Joanne from V Hotel Lavender with her team during their recent visit!

Enjoy this opportunity to unwind and explore Gardens by the Bay with your loved ones!

Terms and Conditions:

Submit your visit request via the link/QR code at least 3 working days before your intended visit. HR will confirm via email.

● You are eligible if you are a confirmed employee of Worldwide Hotels (V), Worldwide Hotels (H) & NSK, and are not terminated, dismissed, or serving notice.

● Requests are processed on a first-come, first-served basis.

● Each employee can visit Gardens by the Bay once a month. Failure to show up without notifying HR 3 working days in advance will count as your visit for the month.

● You may bring up to 3 guests, and all must enter together.

● Re-entry is not allowed; any re-entry incurs additional charges at Gardens by the Bay's walk-in rate.

● Present the official form and your employee card or verification letter at the entrance (HR will send these by email).

PROPERTY FEATURE

Venue Hotel

When did the Venue Hotel start operations?
Venue Hotel opened its doors on 4th January 2013.

Explain what our colleagues do daily at the Hotel?
Our dedicated team efficiently handles reservations by phone and email, ensuring smooth operations. At the front desk, they live by the “Stand, Serve, Smile” motto, delivering warm and welcoming service as the first point of contact for our guests.

What did you or your colleagues do to ensure that guest satisfaction or needs are met?
At Venue Hotel, we always strive to make our guests feel special. For those staying more than 7 days, we surprise them with thoughtful gifts. During festive periods, we make lasting memories by taking photos with our guests to celebrate the occasion.

Interesting Facts

Getting To Know Your Neighbourhood
Joo Chiat

Our colleague, Davin, has gone around Joo Chiat to show us some hidden gems but first, did you know?...

Located in eastern Singapore, Joo Chiat is known for its rich multi-cultural heritage, blending Peranakan, Eurasian, Chinese, Malay, and Indian influences. Famous for its colourful shophouses, local flavours, and boutique cafes, the area was crowned Singapore’s first Heritage Town in 2011.

Today, Joo Chiat is a vibrant mix of old and new, where tradition meets modernity. It offers a unique experience with its heritage architecture and contemporary lifestyle, making it a must-visit spot for locals and tourists alike.

Now, let’s move on to some hidden gems in Joo Chiat itself!

1. Colourful Shophouses	2. The Intan
3. Cat Socrates	4. Rumah Bebe
5. The Original Katong Laksa	6. Kway Guan Huat Joo Chiat Popiah (Halal)
7. Hjh Maimunah (Halal)	8. Sinar Pagi Nasi Padang (Halal)
9. Baba Chews	10. Chin Mee Chin Confectionery
11. Long Phung	12. Common Man Coffee Roasters

LOCAL PLACES OF INTEREST

New Bahru

New Bahru is a vibrant lifestyle cluster featuring over 40 of Singapore’s most exciting homegrown brands. Situated within the historic former Nan Chiau High School, it offers a unique blend of retail, dining, and lifestyle experiences.

Getting there
Nearest MRT: Fort Canning MRT Station (DT20)

Bus Services: 32, 51, 54, 64, 123, 139, 186, 195

Private Hire: There are 2 drop-off and pick up points at New Bahru—Big Block and Factory

Carpark: Limited lots
- For cars, $2 for the first hour and $1 for every subsequent 30 minutes or part thereof
- For motorcycles, $2 per entry

More info on getting here

Opening hours: 10.00am to 10.00pm

Click here to view the shop directory

More info on New Bahru

Diwali / Deepavali

Diwali/Deepavali, the 'Festival of Lights,' symbolizes righteousness and spiritual enlightenment. Wishing you prosperity and happiness this Diwali!

Christmas & New Year

Christmas, on December 25, is a time for joy, celebrating with loved ones, and spreading cheer! Merry Christmas and a Happy New Year!

What is Phishing?

Phishing scams try to trick you into revealing your personal information like your login credentials or credit card details. In such cases, scammers impersonate trusted organisations – such as banks and government agencies – to contact victims, urging them to disclose their personal information by creating a false sense of urgency (You have one day to enter your password to claim a prize/complete your purchase/prevent your account from being deleted).

How can you protect yourself?
1. Think before you click on unknown links in messages and emails.
2. Only download apps from official apps stores such as Google Play Store (Android) or Apple Store (iOS).
3. Always verify the authenticity of emails, calls or requests through offical sources and check with family and friends.
4. Do not disclose your confidential information and banking details.

Interactive - For detailed tips on the 6 most common Cyber Scam in Singapore, click here

LIFESTYLE

5 Tips to Prevent Tooth Decay

Frequent snacking can lead to cavities, caused by acids from bacteria eroding the tooth's enamel. Untreated cavities can result in bad breath, toothaches, and serious dental issues. Here are some tips to prevent tooth decay.


Tip #1

Avoid Certain Food and Drinks Sticky foods like starchy breads, chocolates, and caramel toffees are more likely to cause decay as they cling to teeth. Sweetened sodas and fruit juices, high in sugars, can also contribute to tooth decay. Avoid these foods to protect your teeth.


	Tip #2

	Reduce Frequency of Snacking Frequent snacking and sipping sugary drinks throughout the day can cause bacteria in the mouth to produce acids that erode teeth, leading to faster cavity formation. Limit these habits to prevent tooth decay.


Tip #3

Maintain Good Oral Hygiene Practices Brush your teeth twice daily and floss to remove plaque between teeth. Regular dental visits every six months are also recommended.


	Tip #4

	Use Fluoridated Toothpaste Use fluoridated toothpaste daily to prevent and even reverse early tooth decay. Ensure children use age-appropriate fluoride toothpaste. Fluoride mouth rinses can also be a helpful addition to brushing and flossing.



Tip #5

Watch out for Acid Reflux Gastroesophageal reflux disease (GERD) is a condition where stomach acid frequently flows back into the oesophagus, potentially eroding tooth enamel. Consult a doctor if you have chronic acid reflux, as it can contribute to tooth decay.

Proper Tooth Brushing Techniques

Colgate shares tips on proper tooth brushing techniques.

Congratulations to the Winners of
July 2024 Pop Quiz

Hotel Boss

Faizal Abdullah Tan
Guest Service Officer

Venue Hotel Lily

Alvin Wong
Senior Front Office Executive

Value Hotel Nice

Eugene Low
Front Office Executive

HQ	Javy Yau Accountant, Finance


	Pop Quiz! Take our Pop Quiz to win a 2D1N Staycation with breakfast for 2! Contest ends December 15, 2024. Winners will be announced by January 2025. Take the quiz here!

Worldwide Hotels currently owns and manages 7 hotel brands in Singapore; ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81. These brands culminate in more than 8,000 rooms spread across 41 properties, making Worldwide Hotels the largest home-grown mid-scale hotel group in Singapore.

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