WWH C.A.R.E.S

We aim to bring guests a comfortable stay experience and part of it is hygiene and cleanliness. Worldwide Hotels strives to achieve and surpass SG Clean Certified standards by the National Environment Agency whilst constantly reviewing our cleanliness procedures. We adhere to a strict hotel health and safety policy to ensure the well-being of our guests.

With Covid-19 constantly evolving, we believe that adhering to prevention protocols is the best way to move forward. We encourage our guests to read through the updated travel advisory by the SG Ministry of Health to help you travel safely.

Travel Well & Travel Safe

CLEAN - ATTENTIVE - RELIABLE - ENVIRONMENT - SAFETY

Our Safety Measures

Surgical face masks available on request

Hand sanitiser available throughout the hotel

High-grade solutions for cleaning and sanitation

Virtual doctor available 24/7

Pre-sanitised guest keys & key cards

Antimicrobial coating on high touch surfaces

How We Care

Clean

Guest Rooms

Heighten deep cleaning has been implemented throughout the room to clean the spaces with special focus on high touch points including phone, TV remote, fridge, and bathroom vanity top.
Hospital-grade disinfectant solutions for cleaning and sanitisation
Contactless service upon request.
Linen is washed at high temperatures in accordance with Ministry of Health (MOH) guidelines.

Attentive

Arrival/Departure

Contact is minimized through an expedited check-in/out process and the use of contactless payment.
Face masks will be made available upon request for all guests
All guest keys/keycards are pre-sanitised prior to use
Virtual doctor is available 24/7 upon request (chargeable online consultation)

Reliable

Trained teams

Hotel employees are trained in C.A.R.E.S, following strict guidelines.
Health declaration and temperature checks are completed 2 times a day.
Employees will be empowered to stay home if unwell and communicate their potential exposure to COVID-19 with management.

Environment

Common areas

Public amenities such as fitness centres, swimming pools and meeting rooms will be cleaned on closely monitored schedules with disinfecting chemicals.
Gym equipment is arranged to allow guests to exercise at a safe distance

Safety

Public amenities/Restaurants

Enhanced sanitisation procedures are in place at the front desk, in the lobby and across guest high touch points throughout the hotel with disinfecting taking place regularly
Furniture in public spaces has been adjusted to maintain safe distancing
An anti-microbial disinfecting coating is applied on high-touch points in the common areas and facilities such as lift buttons and handrails.
Hand sanitisers are placed in communal spaces for easy access.
Electrostatic sprayers in the lobby and high touchpoint areas.