Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure) and count the number of pieces of luggage to ensure that no luggage goes missing.
Ensure that the drive-in/driveway is clear at all times to facilitate the loading and off-loading of luggage.
Assist guests with their transportation needs and recommend the use of hotel facilities whenever possible.
Deliver guests’ correspondence and packages to rooms or wherever designated.
Ensure the workplace is clean and well-maintained at all times.
Escort guests to their rooms, explain the facilities of the hotel etc.
Assist in the driveway as required.
To report any lost and found item.
Any other duties within the reasonable scope as assigned.
Participate in company’s sustainability effort for the environment and being an inclusive employer.
